Assistant Board Plan Manager

The Chronicle Of Higher Education, Inc.; Lewiston (ME); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan with company match

Paid vacation

Paid holidays

Free parking

Job summary

Bates College in Lewiston, Maine, is seeking an Assistant Board Plan Manager to oversee meals in Commons, ensuring adherence to SOPs and quality standards while supervising on-floor operations.

You will lead shift staffing, enforce health and safety guidelines, and foster a collaborative, inclusive dining environment across the department and campus community.

Qualifications

• High School diploma required; Serve Safe certification preferred.
• Minimum four years of food service experience; supervisory experience desired.
• Valid Maine driver’s license required; background in collegiate dining is a plus.

Responsibilities

• Oversee service and sanitation during daily meal periods as the primary on-floor manager.
• Manage shift dynamics, staffing, and replacements to ensure smooth service.
• Enforce SOPs, HACCP, and Maine 2014 Food Code; log temperatures and injuries within 24 hours.
• Conduct quality checks on presentation, signage, and labeling; support staff training.

Skills

Customer service

Equity and inclusion

Teach others

Organizational skills

Time management

Multi-tasking

High-volume service

Supervisory experience

Education

High School diploma

Serve Safe certification

Maine driver's license

Job description

Located in Lewiston, Maine, Bates is internationally recognized asa leading liberal arts college. We are proud to offer a highlypersonalized education that centers on deep and sustainedinteractions among students, faculty, and community. We areengaging the forces — intellectual trends, demographic changes, andtechnology — that are transforming higher education and the worldinto which our students graduate.

Title: Assistant Board Plan Manager

Position Purpose:

The Assistant Board Plan Manager position is responsible foroverseeing meals in Commons, ensuring that departmental/collegestandards are maintained as outlined in the Dining ServicesProfessional Guide, college handbook, sector specificexpectations/policies, 2014 Food Code, and Maine State and federalliquor regulations.

Job Duties:

• Direct and oversee all service and sanitation components duringdaily meal periods, acting as the primary managerial presence onthe dining floor.
• Manage shift dynamics, including completing position and breakassignments, ensuring optimal staffing levels, and securingreplacements to maintain seamless service flow.
• Ensure strict adherence to all Standard Operating Procedures(SOPs), HACCP guidelines, and the Maine Food Code 2014 standards.Conduct regular quality assurance checks, including accuratetemperature logging and injury reporting (within 24 hours).
• Conduct Out Front quality assurance checks. Guarantee accuracyand professionalism in the presentation of food, including thecorrectness of all signage and menu cards and appropriate foodlabeling.
• Conduct service and sanitation huddles and assist in theimplementation of departmental procedures and staff trainingmodules.
• Maintain the highest level of proactive customer service. Serveas the first-level manager to address and resolve conflicts thatarise on the floor.
• Champion exceptional customer service, consistently aiming forthe highest standards in every interaction.
• Actively cultivate a positive, inclusive workplace bypracticing open, two-way communication and demonstrating a deeprespect for all forms of diversity.
• Forge robust collaborative partnerships with colleagues acrossthe entire Dining department and the broader universitycommunity.
• Be a flexible, supportive team member, readily assisting inother operational areas and executing all assigned duties withprofessionalism.
• Ensure adherence to sound environmental practices, includingcomposting, recycling, and waste reduction.
• Maintain a high level of safety awareness and ensure allinjuries are reported within 24 hours.

Minimum Qualifications:

Education

• High School diploma required
• Serve Safe certification desired
• A valid Maine driver’s license required

Experience

• Minimum of four years’ food service experience.
• Previous experience in a collegiate food service environmentdesired.
• Previous supervisory experience desired.

Skills and Knowledge

• Commitment to equity and inclusion, and serving the needs of aculturally and educationally diverse community.
• Commitment to customer service.
• Demonstrated ability to teach others.
• Exemplary organizational and time management skills are amust.
• Ability to multi-task.
• Understands and thrives in a high volume food serviceenvironment.

Benefits:

• Bates College offers competitive salaries, excellent benefits(health, dental, 9% retirement contribution with potential for anadditional 3% match, 10 days of vacation*, 13 paid holidays, freeparking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug- and smoke-free workplace.

Hiring Range:

The hiring range for this position is $21.60 -$24.10. Placement within the range depends on experience and otherfactors.

Equal Employment Opportunity Statement:

Bates College is committed to the principle of equal opportunityand providing an educational and work environment free fromdiscrimination. The college prohibits discrimination on the basisof race, color, national or ethnic origin, religion, sex, sexualorientation, gender identity or gender expression, age, disability,genetic information or veteran status and other legally protectedstatuses in the recruitment and admission of its students, in theadministration of its education policies and programs, or in therecruitment of its faculty and staff. Bates College adheres to allapplicable state and federal equal opportunity laws andregulations. All college faculty, staff, students, contractors,visitors, and volunteers are responsible for understanding andcomplying with the Non-Discrimination Policy.

Inquiries concerning the college’s policies, compliance withapplicable laws, statutes, and regulations (such as Title VII,Title IX, and ADA/Section 504), and complaints may be directed toGwen Lexow, Title IX Officer, 207-786-6445 or via email at [e-mail] .

About Bates:

Bates is internationally recognized as a leading liberal artscollege, attracting 2,000 students from across the U.S. and aroundthe world.

Since 1855, Bates has been dedicated to educating the whole personthrough creative and rigorous scholarship in a collaboratively...

Cultivating intellectual discovery and informed civic action, Batesprepares leaders sustained by a love of learning and zeal forresponsible stewardship of the wider world.

Bates engages theforces — intellectual trends, demographic changes, and technology —that are transforming higher education and the world into which ourstudents graduate.

Bates has highly competitive admissions, graduates over 90 percentof its entering students, and more than half of its alumni earngraduate degrees. Bates employs 200 faculty members and 550staff.

The college is proud of deep roots in the Lewiston/Auburncommunity, Maine’s second-largest urban area with a population ofapproximately 65,000. Bates is located on a beautiful, 133-acre,traditional New England campus in Lewiston, an emerging city withan entrepreneurial climate, a lively arts scene, and a dynamicbusiness community. Bates is 35 miles north of Portland, 140 milesnorth of Boston, and 350 miles north of New York City.

Advertised:

Apr 28 2026 Eastern Daylight Time

Applications close: