Dining Services Assistant

University of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 31,684 - 35,294; Full time

Job summary

University of Pittsburgh's BHAS is seeking a Dining Services Assistant to assist in oversight of on-campus dining operations and special projects. You will help ensure food quality, safety, and excellent customer service while coordinating initiatives such as Pitt Public Markets.

The role requires a high school diploma or GED and at least two years in dining services; typical hours are 9am-5:30pm with some evenings/weekends based on business needs.

Qualifications

• Minimum education is a High School Diploma or GED.
• Minimum 2 years of relevant dining services experience.
• Flex hours including evenings and weekends may be required.

Responsibilities

• Oversee all operations of dining services and related special projects.
• Coordinate on- and off-campus projects, including Pitt Public Markets.
• Support food quality, inventory, safety standards, and customer service expectations.
• Maintain knowledge of Health Department regulations and guidelines.
• Identify opportunities for new dining concepts and sustainability initiatives.
• Conduct routine inspections and assist with maintenance in dining areas.
• Monitor performance of contracted dining service providers.
• Build relationships with student organizations, clients, and community groups.
• Develop and implement sustainable practices within dining services.
• Interpret and follow department and University policies and procedures.

Job description

Dining Services Assistant

Panther Central - Pennsylvania-Pittsburgh - (26004586)

The Office of Business, Hospitality and Auxiliary Services (BHAS) leads the University's foundational business services and is one of the many units under Finance and Operations. BHAS performs critical services to ensure our students, staff, faculty, and visitors have an exceptional experience on campus, including:

• All residence halls and University-owned leased apartments
• 36 dining concepts across campus
• Hospitality services, including camps and conferences, the University Club, and Heinz Memorial Chapel
• University Logistics, including student and campus mail, surplus property, campus printing, and moving services
• Campus Mobility, including parking lots and garages, campus shuttles, and commuting opportunities
• Panther Central – the University’s one-stop shop for all campus needs including ID cards
• Campus retail operations, including three on-campus stores - The University Store on Fifth, Maggie & Stella's Cards & Gifts, and The Pitt Shop

We welcome you to BHAS, and invite you to explore our services, get to know our leadership team, and learn about our mission, vision, and values. For more information about BHAS, please visit our website at BHAS.pitt.edu or follow us on LinkedIn.

Job Summary

Assists in the oversight of all dining service operations and special projects. Complies with all policies, procedures, standards, and guidelines. Monitors customer service and coordinates special projects. Researches and analyzes data to create and improve dining services and sustainability.

Essential Functions

• Assists in the oversight of all operations of dining services
• Coordinator of special projects, both on and off campus, including Pitt Public Markets
• Provides support to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met, including following current applicable federal, state, and local standards.
• Maintains and implements current knowledge of Health Department regulations.
• Assists with research to identify opportunities for new dining concept offerings.
• Maintains quality control by routine dining service area and safety inspections. Helps coordinate corrective and preventative maintenance in dining services areas.
• Monitors customer service from contracted dining service providers.
• Builds and develops positive relationships with student organizations, clients, and community organizations.
• Researches, develops, and further implements sustainable practices.
• Interprets and follows department and University policies and procedures. Assists with developing work procedures and guidelines.

Physical Effort

sitting, standing, walking, lifting (up to 35 pounds), carrying, reaching, pushing, and pulling

Assignment Category: Full-time regular

Job Classification: Staff.Dining Services Coordinator

Job Family: Campus Operations

Job Sub Family: Dining Services

Campus: Pittsburgh

Minimum Education Level Required: High School Diploma/GED

Minimum Years of Experience Required: 2

Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Work Schedule: Typical hours will be 9am-5:30pm, but flex hours (evenings/weekends) will be required based on business needs.

Work Arrangement: On-Campus: Teams that work on campus, in an office, or in a lab.

Hiring Range: $23.00 -$25.62 based on qualifications

Relocation_Offered: No

Visa Sponsorship Provided: No

Background Check: For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Required Documents: Resume, Cover Letter

Optional Documents: Not Applicable

Equal employment opportunity, including veterans and individuals with disabilities.

PI286132485