Dining Room Supervisor: Lead Memorable Guest Service

The Aspenwood Company - Village On the Park Plano; Houston (TX); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

401K with match

Discounted pricing on purchases

Floating holiday

PTO rollover

Employee Assistance Program

Paycheck Advances

Healthcare options

Financial hardship programs

Compassionate Leave

PTO cashout

Job summary

Hireology is seeking a Dining Room Supervisor for the Village of the Heights community to lead front-of-house staff and deliver exceptional dining experiences for residents and guests.

This full-time role offers $16.00 per hour, requires 1–2 years of supervisory experience, and a state-accredited food handler certificate within 60 days. Strong computer and customer service skills are essential to succeed in this position.

Qualifications

• Must obtain accredited food handler certification within 60 days as per State guidelines.
• Proficient in computer skills, including Microsoft Word and email.
• High School Diploma or GED preferred.
• One to two years of related experience, including supervisory responsibilities.
• Great customer service attitude and the ability to interact well with staff, residents, and guests.
• Ability to give and follow written and oral instructions.
• Ability to work independently and as part of a team.
• Pre-employment background check and drug screen required.

Responsibilities

• Supervise and lead the day-to-day activities of the front of house team, ensuring all staff are well-trained and providing top-notch service.
• Train new hires, provide regular performance feedback, and participate in performance management processes. Ensure adequate staffing through scheduling and providing coverage as needed.
• Serve as the liaison between front of house and back of house to ensure accurate and timely completion of resident and guest orders.
• Maintain a clean dining room set up to company standards for all meals and functions.
• Greet all residents and guests with a smile, ensuring each person feels valued and well-served.
• Keep track of dining room small ware, table ware, and linen. Conduct regular inventory checks.
• Collect and address resident suggestions and comments to continually improve dining services.
• Regularly evaluate dining services through quality assurance audits and maintain accurate meal count reports.
• Ensure residents’ safety by removing walkers from the dining room and returning them promptly after meals.
• Fully understand the menu and be able to explain selections to residents and guests.
• Be an active member of the community’s emergency response team.
• Maintain a professional appearance and good personal hygiene per company policies.

Skills

Team leadership

Customer service

Staff training

Communication

Scheduling

Education

High School Diploma or GED

Tools

Microsoft Word

Email

Job description

Hireology is seeking a Dining Room Supervisor for the Village of the Heights community to lead front-of-house staff and deliver exceptional dining experiences for residents and guests.

This full-time role offers $16.00 per hour, requires 1–2 years of supervisory experience, and a state-accredited food handler certificate within 60 days. Strong computer and customer service skills are essential to succeed in this position.