Dining Room Service Associate

URBN Urban Outfitters, Inc.; Westport (CT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off (PTO)

401(k) with retirement savings plans

Employee discounts across URBN brands

Job summary

URBN Urban Outfitters, Inc. is seeking a welcome staff member to support guest experiences in a fast-paced dining setting in Westport, CT. This entry-level role suits detail-oriented individuals who enjoy a team-focused environment and learning the hospitality industry.

You will deliver food and beverages, assist guests, and keep tables and dining areas clean and organized. Flexible availability and a proactive attitude are valued traits for this position.

Qualifications

• Entry-level role; passion for details is a plus.
• Polished, professional appearance with a positive, team-oriented attitude.
• Ability to multitask and stay calm under pressure.
• Strong communication and interpersonal skills; flexible availability preferred.

Responsibilities

• Deliver food and beverages accurately, with an understanding of menu details.
• Assist with guest needs and relay questions or concerns to the appropriate team member.
• Clear and reset tables within 3 minutes of guest departure.
• Assist with packaging takeout orders.
• Maintain awareness of the dining room and proactively assist where needed.
• Keep kitchen expo areas, service stations, and dining room clean and organized.
• Polish and restock silverware, glassware, and plateware throughout the shift.
• Monitor and remove trash and recycling regularly.
• Ensure safe and clear walkways for guests and staff at all times.
• Memorize table and seat numbers to aid in efficient service.
• Learn menu details, ingredients, and allergen protocols.
• Communicate guest concerns clearly to team leads.
• Assist FOH staff during high-volume periods.
• Help with opening and closing duties, including setting/resetting the dining room.

Skills

Communication

Multitasking

Professional appearance

Team player

Flexibility

Stamina

Job description

URBN Urban Outfitters, Inc. is seeking a welcome staff member to support guest experiences in a fast-paced dining setting in Westport, CT. This entry-level role suits detail-oriented individuals who enjoy a team-focused environment and learning the hospitality industry.

You will deliver food and beverages, assist guests, and keep tables and dining areas clean and organized. Flexible availability and a proactive attitude are valued traits for this position.