Columbus State Community College is hiring a part-time Customer Service representative in Columbus, Ohio. Responsibilities include taking meal orders and ensuring guest satisfaction, maintaining a clean environment, and assisting in training staff. Applicants should have one year of restaurant experience and a State Motor Vehicle Operator's License. The role involves approximately 20 scheduled hours per week and emphasizes exceptional guest service and a positive dining experience.
Qualifications
One year of restaurant experience required.
State Motor Vehicle Operator's License or ability to gain site access.
Responsibilities
Takes meal orders, ensuring accuracy and satisfaction.
Serves food and checks on guest satisfaction.
Maintains a clean working environment and assists in training new staff.
Skills
Customer Service
Team collaboration
Attention to detail
Job description
Compensation
Hourly: $15.00
Customer Service
Takes meal orders accurately, asking questions when necessary, and repeating the order back to ensure everything is correct.
Serves guests food in a timely manner and checks back with guests to ensure that everything is satisfactory.
Presents the check in a timely manner and ensures that payment is taken, and guests receive their receipts.
Greets, seats, or assists guests, helps clear and reset tables, takes reservations, and helps maintain correct information in the Open Table system if necessary.
Helps the restaurant staff achieve exceptional guest service and employee satisfaction results, monitoring guests’ dining experience.
Facility & Operations
Helps maintain a clean and safe working environment, with continual emphasis on guest service.
Assists in training new staff on proper execution of the server position.
Stays continually informed about any upcoming or current events happening in Mitchell Hall.
Culture of Respect
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Minimum Qualifications
One (1) year of restaurant experience.
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).