Dining Room Manager

Mary's Woods; Lake Oswego (OR); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Free TriMet pass

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Flexible Spending Account

PTO 16 days annually

Job summary

Mary's Woods is seeking a Dining Room Manager to lead Front of House operations within our Dining Services team. You will hire, train, oversee, and assess staff, ensuring exceptional service and hospitality for residents and families.

The role requires strong leadership, communication, and a commitment to our mission in a nonprofit senior living community. Flexible scheduling includes weekends and holidays, with a comprehensive benefits package.

Qualifications

• Minimum two years in management/supervision of dining, hotels, or retirement community facilities.
• Minimum three years in the restaurant or food service industry.
• Education and/or experience equivalent to high school diploma or GED.

Responsibilities

• Oversee day-to-day Front of House operations in designated dining areas, ensuring efficient operation within budgetary and labor parameters.
• Hire, train, supervise, counsel, and discipline FOH staff.
• Prepare staff schedules, track attendance, review payroll, and monitor daily sales.

Skills

Staff management

Leadership

Customer service

Budgeting

HIPAA compliance

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Mary's Woods is looking for a Dining Room Manager with exceptional communication and customer service skills to join our Dining Services team.The responsibilities of the Dining Room Manager include hiring, training, overseeing and assessing staff to maintain high levels of service and hospitality. The Dining Room Manager is also accountable for the daily operations of the dining areas and ensuring exceptional service. This role requires a dynamic individual with strong leadership skills, a passion for hospitality, and a commitment to the organization's mission.

Mary's Woods is a non-profit senior living community founded in 2001. We offer independent living, assisted living, memory care and residential care in a park-like setting on 40 acres in Lake Oswego. We pride ourselves on our rich heritage, spirit of caring and welcoming culture.We are seeking passionate team members to join us in fulfilling our mission and values.

Below are some of the core responsibilities, experience and skills needed to be successful:

• Oversee day-to-day Front of House (FOH) operations in designated dining areas, ensuring efficient operation within budgetary and labor management parameters


• Demonstrate comprehensive knowledge of employee relations, ethics, food sanitation, safety, food and labor laws, housekeeping procedures, and food service techniques


• Utilize supervisory skills to interview, select, train, supervise, counsel, and discipline FOH staff


• Prepare staff schedules, track attendance, review payroll, and monitor daily sales


• Monitor and maintain food quality and service standards, seeking feedback and providing guidance for improvement


• Ensure adherence to high-quality food service and beverage programs, maintaining professional standards and safety regulations


• Control payroll and equipment costs, track inventory, order and develop cost-saving measures


• Organize and conduct pre-shift and departmental meetings to facilitate effective communication


• Understand, comply with, and advocate for all rules regarding resident rights and adhere strictly to Health Insurance Portability and Accountability Act (HIPAA) privacy requirements


• Demonstrate initiative and judgment in task assignment, delegation, and issue resolution


• Relate positively to staff, residents, and families, fostering teamwork across all levels


• Create an environment that acknowledges, encourages and celebrates differences


• Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement

Education and Experience Required:

• Minimum of two years of experience in management and/or supervision of restaurants, hotels, or retirement community facilities


• Minimum of three years of experience in the restaurant or food service industry


• Education and/or experience equivalent to the completion of a high school diploma or GED


• Proficient in Microsoft Office applications (Outlook, Word, Excel, Publisher, and PowerPoint)

Employee Benefits:

• Free Employee TriMet Pass


• Medical, Dental, Vision, Life, Disability and Flexible Spending Account first of the month after hire (working 30+ hours per week)


• Employee Assistance Program


• 403(b) Retirement Plan with 5% match


• Paid Time Off – Accruals start at 16 PTO days per year


• 7 Paid Holidays


• Scholarship & Tuition Assistance Program


• Access to Fitness Center, Pool & Sauna


• Complimentary Meal per Shift

The starting wage depends on experience, certification and education. This is a full-time, exempt position and will include working weekends and holidays.

Working at Mary's Woods in any capacity means you're supporting an organization with a mission rooted in the core values of respect, compassion, excellence, stewardship and justice. We arecommitted to hospitality in every sense of the word -- priding ourselves on providing exceptional care to residents, opportunities for our employees and neighborliness to our surrounding community.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.