Dining Room Lead & Service Quality Coach

Robinwood Retirement Community; Walled Lake (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Access your pay anytime

Health, Dental, Vision

Life Insurance

Short- & Long-Term Disability

HSA, FSA, LSA

Accident & Hospital Indemnity

Legal & Identity Theft Protection

Paid Time Off

401(k) with employer match

Job summary

Robinwood Retirement Community is seeking a Dining Room Supervisor to lead servers during meal periods and shape an exceptional dining experience for residents and guests. You will partner with the community leadership team to influence culture, operations and resident satisfaction.

The role requires coordinating with Community Managers and Executive Chef, maintaining sanitation standards, and ensuring timely, friendly service. Flexible schedule includes events and holidays as needed.

Qualifications

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Responsibilities

• Hire and onboard Servers in coordination with Community Managers and/or Executive Chef; provide training and ongoing coaching, support development and growth of Server team, while ensuring schedules align with RLC Labor Model.
• Ensure dining room cleanliness, organization, and systems are consistent per the RLC Operations Guide; monitor, stock and clean the Chef’s Pantry and Bistro to maintain freshness, sanitation and excellent presentation; assign cleaning responsibilities and supporting tasks to Servers.
• Lead and monitor dining service quality to guarantee resident and guest satisfaction; personally welcome new residents following the RLC Orientation process; and ensure prompt retrieval of room service trays.
• Participate in community leadership meetings and collaborate with the team to address resident needs, plan upcoming events, and support overall business objectives.

Skills

Leadership experience

Tools

Excel

Outlook

ServSafe Manager certification

Food Handlers permit

Job description

Robinwood Retirement Community is seeking a Dining Room Supervisor to lead servers during meal periods and shape an exceptional dining experience for residents and guests. You will partner with the community leadership team to influence culture, operations and resident satisfaction.

The role requires coordinating with Community Managers and Executive Chef, maintaining sanitation standards, and ensuring timely, friendly service. Flexible schedule includes events and holidays as needed.