Dining Room Attendant & Wine Service Pro

Omni Hotels & Resorts; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Dallas Hotel is seeking a Dining Room Attendant to help provide guest-focused service within our top-ranked Food & Beverage program. You will support service flows, assist with buffet setup and expo, and ensure orders reach the correct tables accurately with a courteous approach.

A successful candidate will have wine service experience, a professional appearance, and the ability to work weekends/holidays, plus required Food Handler and TABC certifications on hire.

Qualifications

• Minimum of 1 year experience as a Food Runner or Dining Room Assistant (DRA).
• Proven experience in selling and presenting wine to guests.
• Ability to work a flexible schedule, including weekends and holidays, as needed.
• Must consistently maintain a professional appearance, positive attitude, and high-level performance.
• Valid Food Handler and TABC (Texas Alcoholic Beverage Commission) certifications required upon hire.
• Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Must be able to stand or walk for extended periods, or for the entirety of a work shift, in both indoor and outdoor environments.

Responsibilities

• Maintain full knowledge of service times and menu offerings.
• Understand and be familiar with the complete floor plan, including table and seat numbers.
• Verify that all items on the order ticket match the food prepared on both the hot and cold lines.
• Deliver food accurately to the correct table and seat based on ticket, floor plan, and seat number details.
• Upon delivering food, always inquire if guests require anything further, and promptly communicate any requests to the server or manager.
• Assist with the setup of the expo line according to side work requirements.
• Report any difficulties with food delivery to the supervisor immediately.
• Handle all items with care to minimize breakage.
• Attend all scheduled staff meetings and training sessions.
• Set up and break down the breakfast buffet within the designated timeframes.
• Maintain and replenish buffet items throughout service, ensuring they remain full, clean, and presentable.
• Secure all buffet tools and vehicles (e.g., platters, butter dishes, bread knives) as directed by management or outlined in side work guidelines.
• Place and receive warehouse orders daily; ensure proper par levels are maintained.
• Monitor all product expiration dates and follow FIFO (First In, First Out) procedures for storage.
• Be prepared for exposure to extreme temperatures and varying weather conditions, particularly in exterior hotel areas.
• Safely handle food and beverages, as well as hazardous cleaning chemicals used in the Food & Beverage department.

Skills

Wine service

Professional appearance

Flexible schedule

Education

Food Handler Certification

TABC Certification

Job description

Omni Dallas Hotel is seeking a Dining Room Attendant to help provide guest-focused service within our top-ranked Food & Beverage program. You will support service flows, assist with buffet setup and expo, and ensure orders reach the correct tables accurately with a courteous approach.

A successful candidate will have wine service experience, a professional appearance, and the ability to work weekends/holidays, plus required Food Handler and TABC certifications on hire.