Dining Room Attendant | Hops & Hens

Omni Hotels & Resorts; Dallas (TX); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Omni Dallas Hotel is seeking a Dining Room Attendant to help provide guest-focused service within our top-ranked Food & Beverage program. You will support service flows, assist with buffet setup and expo, and ensure orders reach the correct tables accurately with a courteous approach.

A successful candidate will have wine service experience, a professional appearance, and the ability to work weekends/holidays, plus required Food Handler and TABC certifications on hire.

Qualifications

• Minimum of 1 year experience as a Food Runner or Dining Room Assistant (DRA).
• Proven experience in selling and presenting wine to guests.
• Ability to work a flexible schedule, including weekends and holidays, as needed.
• Must consistently maintain a professional appearance, positive attitude, and high-level performance.
• Valid Food Handler and TABC (Texas Alcoholic Beverage Commission) certifications required upon hire.
• Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Must be able to stand or walk for extended periods, or for the entirety of a work shift, in both indoor and outdoor environments.

Responsabilités

• Maintain full knowledge of service times and menu offerings.
• Understand and be familiar with the complete floor plan, including table and seat numbers.
• Verify that all items on the order ticket match the food prepared on both the hot and cold lines.
• Deliver food accurately to the correct table and seat based on ticket, floor plan, and seat number details.
• Upon delivering food, always inquire if guests require anything further, and promptly communicate any requests to the server or manager.
• Assist with the setup of the expo line according to side work requirements.
• Report any difficulties with food delivery to the supervisor immediately.
• Handle all items with care to minimize breakage.
• Attend all scheduled staff meetings and training sessions.
• Set up and break down the breakfast buffet within the designated timeframes.
• Maintain and replenish buffet items throughout service, ensuring they remain full, clean, and presentable.
• Secure all buffet tools and vehicles (e.g., platters, butter dishes, bread knives) as directed by management or outlined in side work guidelines.
• Place and receive warehouse orders daily; ensure proper par levels are maintained.
• Monitor all product expiration dates and follow FIFO (First In, First Out) procedures for storage.
• Be prepared for exposure to extreme temperatures and varying weather conditions, particularly in exterior hotel areas.
• Safely handle food and beverages, as well as hazardous cleaning chemicals used in the Food & Beverage department.

Connaissances

Wine service

Professional appearance

Flexible schedule

Formation

Food Handler Certification

TABC Certification

Description du poste

Overview:

We’re looking for enthusiastic, ambitious, guest-oriented individuals to join the service team at Hops & Hens. A Dining Room Attendant plays a pivotal role in the service of a restaurant by providing our guests with great interactions and high-quality customer service, while also maintaining high levels of organization. By developing associate's multiple skill sets, the Dining Room Attendant position provides the foundations on which you can build a successful Food & Beverage career. If you are an individual who wants to learn about and grow within the Omni Dallas Hotel’s top-ranked Food & Beverage program, our Dining Room Attendant position may be the perfect place to start!

Responsibilities:

• Maintain full knowledge of service times and menu offerings.


• Understand and be familiar with the complete floor plan, including table and seat numbers.


• Verify that all items on the order ticket match the food prepared on both the hot and cold lines.


• Deliver food accurately to the correct table and seat based on ticket, floor plan, and seat number details.


• Upon delivering food, always inquire if guests require anything further, and promptly communicate any requests to the server or manager.


• Assist with the setup of the expo line according to side work requirements.


• Report any difficulties with food delivery to the supervisor immediately.


• Handle all items with care to minimize breakage.


• Attend all scheduled staff meetings and training sessions.


• Set up and break down the breakfast buffet within the designated timeframes.


• Maintain and replenish buffet items throughout service, ensuring they remain full, clean, and presentable.


• Secure all buffet tools and vehicles (e.g., platters, butter dishes, bread knives) as directed by management or outlined in side work guidelines.


• Place and receive warehouse orders daily; ensure proper par levels are maintained.


• Monitor all product expiration dates and follow FIFO (First In, First Out) procedures for storage.


• Be prepared for exposure to extreme temperatures and varying weather conditions, particularly in exterior hotel areas.


• Safely handle food and beverages, as well as hazardous cleaning chemicals used in the Food & Beverage department.

Qualifications:

• Minimum of 1 year experience as a Food Runner or Dining Room Assistant (DRA).


• Proven experience in selling and presenting wine to guests.


• Ability to work a flexible schedule, including weekends and holidays, as needed.


• Must consistently maintain a professional appearance, positive attitude, and high-level performance.


• Valid Food Handler and TABC (Texas Alcoholic Beverage Commission) certifications required upon hire.


• Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.


• Must be able to stand or walk for extended periods, or for the entirety of a work shift, in both indoor and outdoor environments.