Busser | Hops & Hens

Omni Hotels & Resorts; Dallas (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Complimentary parking

Dining discounts

On-site cafeteria

Job summary

Omni Dallas Hotel, part of Omni Hotels & Resorts, seeks a Busser for Hops & Hens concept to support food running and table maintenance. You will ensure timely delivery, protect food quality, and collaborate with servers during service.

At least 1 year as a Food Runner or DRA, wine selling experience, and a flexible schedule including weekends are required. Expect a collaborative team environment with growth opportunities and staff meal benefits.

Qualifications

• Minimum of 1 year experience as a Food Runner or Dining Room Assistant (DRA).
• Proven experience in selling and presenting wine to guests.
• Ability to work a flexible schedule, including weekends and holidays, as needed.

Responsibilities

• Maintain full knowledge of service times and menu offerings.
• Deliver food accurately to the correct table and seat based on ticket, floor plan, and seat number details.
• Setup and break down the breakfast buffet within the designated timeframes.
• Maintain and replenish buffet items throughout service, ensuring they remain full, clean, and presentable.

Skills

Food runner experience

Wine presentation

Flexible schedule

Job description

Omni Dallas Hotel Recently named one of the Top 5 City Hotels in Texas by Travel + Leisure's 2025 World's Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality. Our associates are guided by The Power of One, a philosophy that empowers every team member to take ownership of the guest experience and create lasting memories. Our culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition. Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city! If you're a motivated, service-minded professional seeking a meaningful career in hospitality, Omni Dallas Hotel may be your perfect match.

Overview:

We're looking for enthusiastic, creative, and ambitious individuals to join one of our newest concepts-Hops & Hens. As a Busser, you play a key role in maintaining the highest standards of service by ensuring quick, efficient, and professional support in food running and table maintenance. Your contribution helps create a seamless and enjoyable dining experience for our guests.

Responsibilities:

• Maintain full knowledge of service times and menu offerings.
• Understand and be familiar with the complete floor plan, including table and seat numbers.
• Verify that all items on the order ticket match the food prepared on both the hot and cold lines.
• Deliver food accurately to the correct table and seat based on ticket, floor plan, and seat number details.
• Upon delivering food, always inquire if guests require anything further, and promptly communicate any requests to the server or manager.
• Assist with the setup of the expo line according to side work requirements.
• Report any difficulties with food delivery to the supervisor immediately.
• Handle all items with care to minimize breakage.
• Attend all scheduled staff meetings and training sessions.
• Set up and break down the breakfast buffet within the designated timeframes.
• Maintain and replenish buffet items throughout service, ensuring they remain full, clean, and presentable.
• Secure all buffet tools and vehicles (e.g., platters, butter dishes, bread knives) as directed by management or outlined in side work guidelines.
• Place and receive warehouse orders daily; ensure proper par levels are maintained.
• Monitor all product expiration dates and follow FIFO (First In, First Out) procedures for storage.
• Be prepared for exposure to extreme temperatures and varying weather conditions, particularly in exterior hotel areas.
• Safely handle food and beverages, as well as hazardous cleaning chemicals used in the Food & Beverage department.

Qualifications:

• Minimum of 1 year experience as a Food Runner or Dining Room Assistant (DRA).
• Proven experience in selling and presenting wine to guests.
• Ability to work a flexible schedule, including weekends and holidays, as needed.
• Must consistently maintain a professional appearance, positive attitude, and high-level performance.
• Valid Food Handler and TABC (Texas Alcoholic Beverage Commission) certifications required upon hire.
• Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Must be able to stand or walk for extended periods, or for the entirety of a work shift, in both indoor and outdoor environments.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.