Dining Room Attendant - PT | The Owners Box

Omni Hotels & Resorts; Dallas (TX); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Omni Hotels & Resorts in Dallas is seeking a Dining Room Attendant to deliver excellent guest service and help maintain a clean, organized dining area as part of our top-ranked Food & Beverage program.

You will support servers, stock supplies, and ensure accurate expo and beverage service while learning hotel operations and building a career in hospitality.

Formación

• Food Handlers and TABC license required or may be obtained upon hire.
• Clear and pleasant communication with guests and coworkers.
• Ability to work in a fast-paced environment and multitask.

Responsabilidades

• Maintain regular attendance in line with resort scheduling.
• Provide outstanding service following proper steps of service.
• Bus tables and stock supplies; maintain ice for side stations.
• Transport prepared food from kitchen to floor promptly.
• Set tables with clean linens, china, silverware, and glassware.
• Assist servers during peak hours to meet business demands.
• Wipe down service trays with fresh sanitizer water daily.
• Know menus and beverage offerings; ensure items are fresh.
• Attend department meetings and trainings.
• Perform other duties as assigned by management.

Conocimientos

Communication

Multitasking

Customer service

Flexible shifts

Stand/walk long hours

Team player

Descripción del empleo

Overview:

We’re looking for enthusiastic, ambitious, guest-oriented individuals to join the service team at The Owners Box. A Dining Room Attendant plays a pivotal role in the service of a restaurant by providing our guests with great interactions and high-quality customer service, while also maintaining high levels of organization. By developing associate's multiple skill sets, the Dining Room Attendant position provides the foundations on which you can build a successful Food & Beverage career. If you are an individual who wants to learn about and grow within the Omni Dallas Hotel’s top-ranked Food & Beverage program, our Dining Room Attendant position may be the perfect place to start!

Responsibilities:

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Wipe down all service trays with fresh sanitizer water daily.
• Bus tables.
• Stock supplies and maintain full ice supply for side stations.
• Put away product delivery items.
• Transporting prepared food from kitchen to floor in a timely manner.
• Ensure expo food items are covered and dated. Discard expired items.
• Set tables with clean, pressed linen, China, silver, and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.
• Remove any extra settings.
• Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Always wear gloves when handling food.
• Maintain knowledge of the resort property.
• Attend department meetings and other required trainings.
• Perform any other duties as assigned by management

Qualifications:

• Must have unexpired Food Handlers and TABC – or obtain upon hire.
• The ability to clearly and pleasantly communicate with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast-paced environment and multitask.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
• Working in the interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
• Exposure to various cleaning chemicals.