Dining Operations Manager: Lead Service & Team Excellence

Aramark Correctional Services; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Aramark is seeking a Food Service Manager in Phoenix to lead dining operations, ensuring quality and client satisfaction through strong leadership and process optimization.

You will oversee safety, sanitation, budgeting, and front-of-house activities, coaching staff to deliver excellent service and a unified food service experience for residents and guests. This role emphasizes cost controls and collaboration with the Food Service Director to implement menus and standards that sustain margins.

Qualifications

• At least 1 year of experience in a management role.
• Bachelor's degree or equivalent experience preferred.
• Strong interpersonal skills.
• Ability to maintain effective client and customer rapport.
• Excellent customer service using Aramark's standard service model.
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers.
• Occasional lifting up to 50 lb.
• Must be able to stand for extended periods.

Responsibilities

• Lead and develop team members using Aramark's coaching model.
• Reward and recognize employees.
• Ensure performance meets client expectations and objectives.
• Plan and lead daily team briefings.
• Maintain safety and sanitation standards across operations.
• Identify client needs and communicate progress.
• Manage P&L statements and meet financial targets.
• Educate teams on key levers to improve margins and data trends.
• Supervise production, quality, and control.
• Lead front-of-house dining operations in conjunction with the Food Service Director.
• Coordinate food service activities to deliver finished products.

Skills

Management experience

Interpersonal skills

Customer service

Client relationship

Communication

Education

Bachelor's degree or equivalent experience

Job description

Aramark is seeking a Food Service Manager in Phoenix to lead dining operations, ensuring quality and client satisfaction through strong leadership and process optimization.

You will oversee safety, sanitation, budgeting, and front-of-house activities, coaching staff to deliver excellent service and a unified food service experience for residents and guests. This role emphasizes cost controls and collaboration with the Food Service Director to implement menus and standards that sustain margins.