Dining Operations Leader: Guest Experience & Efficiency

Paycom - ATS; Milledgeville (GA); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Georgia Military College seeks an Assistant Director - Dining Operations to oversee Bulldog Café and Top Dawg Diner in Milledgeville, GA. You will lead daily dining services, manage front-of-house operations, staffing, scheduling, inventory, and customer service to ensure outstanding experiences.

As part of the Dining Services leadership team, you will develop SOPs, monitor KPIs, drive continuous improvement, and collaborate with the Director and Executive Chef for seamless alignment of culinary

Qualifications

• Bachelor's degree in Hospitality Management, Business Admin, or related field or equivalent experience.
• 5+ years of progressively responsible leadership in dining services or related ops.
• Experience supervising in high-volume operations with strong customer focus.

Responsibilities

• Lead daily dining operations for Bulldog Café and Top Dawg Diner.
• Direct staffing, scheduling, labor management, and coaching.
• Develop and enforce SOPs, monitor KPIs, and drive improvements.
• Ensure inventory accuracy, cash handling, and compliance.
• Collaborate with Director of Dining Services and Executive Chef.

Skills

Operational leadership

Customer service management

Workforce scheduling

Labor management

Leadership and coaching

Inventory management

Cash handling

Operational compliance

SOP development

KPI monitoring

Conflict resolution

Communication skills

Microsoft Office

Education

Bachelor's degree in Hospitality Management

Related field or equivalent experience

Tools

Scheduling software

Inventory management systems

POS reporting

ERP systems

Microsoft Office Suite

Job description

Georgia Military College seeks an Assistant Director - Dining Operations to oversee Bulldog Café and Top Dawg Diner in Milledgeville, GA. You will lead daily dining services, manage front-of-house operations, staffing, scheduling, inventory, and customer service to ensure outstanding experiences.

As part of the Dining Services leadership team, you will develop SOPs, monitor KPIs, drive continuous improvement, and collaborate with the Director and Executive Chef for seamless alignment of culinary