Retail and Catering Services I

Georgia Military College; Milledgeville (GA); On-site; USD 24,000 - 32,000; Full time

Job summary

Georgia Military College Dining Services is seeking a Retail & Catering Associate I in Milledgeville, GA. You will support food service, catering events, retail operations, and dining services while delivering exceptional hospitality to students and staff.

You will assist with setup, food preparation, service, and event support, while adhering to safety standards and SOPs. This entry-level role emphasizes teamwork, professionalism, and ongoing learning.

Qualifications

• High school diploma or GED required.
• Customer service and hospitality skills.
• Teamwork and dependability.
• Ability to follow written and verbal instructions.
• Willingness to learn and adapt to different dining services.

Responsibilities

• Retail, Catering & Event Support – assist with setup, execution, and breakdown of catered events and retail food operations.
• Food Preparation, Cooking & Dining Operations Support – assist with food prep, serving, beverage service, and daily dining operations.
• Customer Service & Hospitality – deliver excellent service to students, faculty, staff, alumni, and guests.
• Sanitation, Safety & Operational Compliance – maintain cleanliness and follow food safety and SOPs.
• Cross-Training & Professional Development – participate in cross-training across Dining Services.

Job description

Job DetailsJob Location: Milledgeville - Milledgeville, GA 31061Position Type: Full TimeEducation Level: High SchoolJob Category: Restaurant - Food ServiceThe Retail & Catering Associate I provides food service, catering, retail, and event support for Georgia Military College Dining Services. This position assists with food preparation, cooking, transportation, event setup and breakdown, buffet presentation, customer service, retail food operations, and general dining services while delivering exceptional hospitality to students, faculty, staff, alumni, and guests.

Retail & Catering Associate I employees are expected to become proficient in multiple operational areas and may be assigned to retail food service, catering events, concessions, Top Dawg Diner, Bulldog Café, special events, or other Dining Services operations based on departmental needs. This position serves as the entry point into the Retail & Catering career progression and emphasizes professionalism, teamwork, customer service, cross-training, operational excellence, and continuous learning.

Primary Responsibilities:

• Retail, Catering & Event Support – Assists with the setup, execution, and breakdown of catered events by arranging tables, linens, buffet displays, serving stations, beverages, equipment, and event spaces. Supports retail food operations and ensures events are prepared, presented, and executed professionally while delivering exceptional hospitality.
• Food Preparation, Cooking & Dining Operations Support – Assists with food preparation, cooking, food presentation, serving, replenishment, beverage service, retail food operations, catering functions, concessions, and daily dining operations. Supports Top Dawg Diner, Bulldog Café, retail locations, and catered events as assigned. Prepares and serves food in accordance with standardized recipes, portion controls, food safety regulations, and departmental Standard Operating Procedures (SOPs).
• Customer Service & Hospitality – Delivers exceptional customer service by interacting professionally with students, faculty, staff, alumni, and guests. Responds to customer needs, maintains hospitality and presentation standards, and creates a welcoming atmosphere during institutional events and daily dining operations while representing Georgia Military College Dining Services with professionalism and courtesy.
• Sanitation, Safety & Operational Compliance – Maintains cleanliness of kitchens, catering equipment, retail areas, service stations, storage areas, dining spaces, and event locations while following departmental SOPs, food safety regulations, sanitation standards, and workplace safety procedures. Assists with transporting, storing, maintaining, and organizing catering equipment, supplies, and inventory.
• Cross-Training & Professional Development – Participates in cross-training opportunities throughout Dining Services and develops proficiency in retail operations, catering services, hospitality, food preparation, customer service, and dining operations. Accepts coaching, contributes ideas that improve operational efficiency and customer satisfaction, and provides operational support to Top Dawg Diner, Bulldog Café, retail operations, catering events, concessions, and special campus functions as departmental needs require.

*Criminal background check and drug screen must be cleared before any candidate may begin working.

Georgia Military College is an Equal Opportunity/Affirmative Action Employer.

Qualifications

• High school diploma or GED.
• Previous experience in customer service, food service, hospitality, catering, retail, or a related field.
• Candidates should demonstrate professionalism, dependability, teamwork, strong customer service skills, and a willingness to learn.
• Excellent customer service and hospitality skills
• Professional communication and interpersonal skills
• Teamwork and collaboration
• Dependability and punctuality
• Ability to work in a fast-paced environment
• Basic food preparation and cooking skills or the ability to learn
• Event setup and organization
• Attention to detail
• Ability to follow written and verbal instructions
• Commitment to food safety and sanitation
• Ability to lift and transport catering equipment and supplies

Preferred Qualifications

• High school diploma or GED with additional food service, hospitality, culinary, or customer service training.
• Experience working in catering, hospitality, banquet service, food service, retail, or another customer-focused environment.
• Catering or banquet experience
• Food service or culinary experience
• Point-of-sale (POS) experience
• ServSafe Food Handler Certification or ability to obtain