Dining Experience Server: Friendly, Efficient Service

Valor Hospitality Partners; Guin (AL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Team member hotel discount program

Uniforms provided

Health, dental, vision, life insurance

Paid PTO after 90 days

401k with employer match

Awards and recognition programs

Food and beverage discounts

Tuition reimbursement

Job summary

Valor Hospitality Partners seeks a friendly dining room team member to deliver prompt and courteous food and beverage service. You will greet guests, take orders, and ensure a smooth dining experience from seating to payment, while maintaining high cleanliness and service standards.

Requirements include a high school diploma or equivalent, 3–6 months in food/beverage service, TIPs certification, and fluent English.

Qualifications

• High school education or equivalent experience.
• Three - Six months experience in a food/beverage services environment or establishment.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must be TIPs certified.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Able to read, speak and understand English.

Responsibilities

• Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
• Complete all restocking and cleaning duties by performing opening and closing side-work as instructed.
• Memorize menu items, recipes and daily specials to answer questions and make recommendations.
• Maintain cleanliness standards in restaurant, wait-station, and kitchen service area.
• Control allocated guest checks by following established check-use procedures and documenting information as orders are taken.
• Receive proper payment from guest and ensure accuracy of guest check and method of payment.
• Attend all pre-meal and departmental meetings to enhance communications and knowledge of products, service and facility.
• Respond to customer inquiries and comments in person and on phone with timely and knowledgeable information.
• Present a clean and professional appearance at all times.
• Maintain a friendly, cheerful and courteous demeanor; handle stressful customer service situations calmly.
• Perform other duties as assigned, requested or deemed necessary by management.

Job description

Valor Hospitality Partners seeks a friendly dining room team member to deliver prompt and courteous food and beverage service. You will greet guests, take orders, and ensure a smooth dining experience from seating to payment, while maintaining high cleanliness and service standards.

Requirements include a high school diploma or equivalent, 3–6 months in food/beverage service, TIPs certification, and fluent English.