Dining Experience Lead - Senior Living

New Perspective; Franklin (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with Company Match!

Paid Time Off and Holidays

Company-Paid Basic Life Insurance

Voluntary Short-Term Disability

Company-Paid Long-Term Disability

Health Reimbursement Account/Health_S<

Flexible Spending Accounts

Education assistance - up to $5,000

Real-time Access to Earned Wages

Employee Assistance Program

Job summary

New Perspective Franklin is seeking a Dining Room Coordinator to lead front-of-house dining operations for residents and guests. You will train servers, manage seating/reservations, and ensure meal service runs smoothly while upholding safety and regulatory standards.

The role emphasizes teamwork, hospitality, and healthful dining experiences, with opportunities for growth and leadership support in a collaborative, resident-focused environment. A strong service background is preferred.

Qualifications

• High school diploma or equivalent.
• At least 2 years of serving/restaurant experience.
• Certification such as ServSafe, or ability to obtain within 3 months of hire.
• Ability to work in a team.
• Strong communication in English, both verbal and written.
• Ability to handle multiple tasks.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Meet with each new resident upon move in to review dining services and options available.
• Oversee resident reservation process and documentation at each meal
• Recruit, interview, hire and train servers
• Supervise server team members and organize assigned tasks daily.
• Monitor supply inventory levels and perform weekly inventory assessments.
• Prepare schedule and post in timely manner for servers and cooks (as needed)
• Ensure server workspace and dining room is clean and organized.
• Serve as a backup to team members on the floor.
• Server as a backup for ordering materials, supplies as needed.
• Ensure uniform standards are met prior to each meal.
• Ensure team members complete required online training on time.
• Coordinate special events with Life Engagement Team.
• Participate in Resident Council/Town Hall meetings to gather feedback.
• Maintain compliance with laws, policies, HIPAA, and Resident Rights.

Skills

Teamwork

English proficiency

Customer service

Multitasking

Flexibility

Education

High school diploma

ServSafe certification

Job description

New Perspective Franklin is seeking a Dining Room Coordinator to lead front-of-house dining operations for residents and guests. You will train servers, manage seating/reservations, and ensure meal service runs smoothly while upholding safety and regulatory standards.

The role emphasizes teamwork, hospitality, and healthful dining experiences, with opportunities for growth and leadership support in a collaborative, resident-focused environment. A strong service background is preferred.