Dining Room Coordinator

New Perspective; Franklin (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with Company Match!

Paid Time Off and Holidays

Company-Paid Basic Life Insurance

Voluntary Short-Term Disability

Company-Paid Long-Term Disability

Health Reimbursement Account/Health_S<

Flexible Spending Accounts

Education assistance - up to $5,000

Real-time Access to Earned Wages

Employee Assistance Program

Job summary

New Perspective Franklin is seeking a Dining Room Coordinator to lead front-of-house dining operations for residents and guests. You will train servers, manage seating/reservations, and ensure meal service runs smoothly while upholding safety and regulatory standards.

The role emphasizes teamwork, hospitality, and healthful dining experiences, with opportunities for growth and leadership support in a collaborative, resident-focused environment. A strong service background is preferred.

Qualifications

• High school diploma or equivalent.
• At least 2 years of serving/restaurant experience.
• Certification such as ServSafe, or ability to obtain within 3 months of hire.
• Ability to work in a team.
• Strong communication in English, both verbal and written.
• Ability to handle multiple tasks.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Meet with each new resident upon move in to review dining services and options available.
• Oversee resident reservation process and documentation at each meal
• Recruit, interview, hire and train servers
• Supervise server team members and organize assigned tasks daily.
• Monitor supply inventory levels and perform weekly inventory assessments.
• Prepare schedule and post in timely manner for servers and cooks (as needed)
• Ensure server workspace and dining room is clean and organized.
• Serve as a backup to team members on the floor.
• Server as a backup for ordering materials, supplies as needed.
• Ensure uniform standards are met prior to each meal.
• Ensure team members complete required online training on time.
• Coordinate special events with Life Engagement Team.
• Participate in Resident Council/Town Hall meetings to gather feedback.
• Maintain compliance with laws, policies, HIPAA, and Resident Rights.

Skills

Teamwork

English proficiency

Customer service

Multitasking

Flexibility

Education

High school diploma

ServSafe certification

Job description

New Perspective Franklin
7220 South Ball Park Drive
Franklin, WI 53132, USA

Description

Why New Perspective Senior Living? A career with a purpose starts here!

This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 within the next few years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.

About the Dining Room Coordinator

At New Perspective, we value a socially interactive and healthy dining experience and it starts with the quality of service provided by our dining team. Your primary responsibility is to use your knowledge, hospitality and service skills to ensure that residents and guests are enjoying their dining experience. You will train and mentor our servers in place setting, menu presentation, seating arrangements/reservations, order taking, tray setup/delivery, portioning of food, coffee/juice beverage machines, service during meals, bussing of tables, and cleanup to ensure the dining room front of house (FOH) runs smoothly and complies with federal, state, and local laws, regulations, and company policies and procedures. Plus, champion our New Perspective’s mission and values to form a collaborative team model. All of this will help enhance our overall dining experience and make our meal time one of the best parts of our residents' day.

When you join our team, you’ll gain:

• Referral Bonus – Earn a bonus each time we hire a new team member referred by you.
• Flexible Scheduling – Partner with your manager to create your ideal schedule.
• Tuition Assistance – We invest in our team members’ development to promote within. Share your career goals with us!
• Leadership Support – We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success!
• Collaborative & Inclusive Work Culture – We value all of our team members’ experiences and backgrounds, and we continue to build dynamic teams. We’re committed to listening to team members’ ideas in order to make some of the best improvements.
• Positive Impacts – You’ll make a difference by helping seniors live life on purpose!

Responsibilities

• Meet with each new resident upon move in to review dining services and options available.
• Oversee resident reservation process and documentation at each meal
• Recruit, interview, hire and train servers
• Supervise server team members and organize assigned tasks daily.
• Monitor supply inventory levels and perform weekly inventory assessments.
• Prepare schedule and post in timely manner for servers and cooks (as needed)
• Ensure server workspace and dining room is clean and organized.
• Serve as a backup to team members on the floor.
• Server as a backup for ordering materials, supplies as needed.
• Ensure uniform standards are met prior to each meal.
• Ensure team members are complete required online training on time.
• Participate in coordination of special events (involving food) with Life Engagement Team.
• Participate in Resident Council/Town Hall meetings to listen to feedback for improved dining services as needed.
• Maintain compliance with all federal, state, and local regulations, as well as all company policies and procedures, HIPAA, and Resident Rights.

Qualifications

• A high school diploma or equivalency
• A minimum of two (2) years’ experience in the serving/restaurant industry.
• Certification for the position as required by state regulations, such as ServSafe or ability to complete course within 3 months of hire.
• Ability to work in a team environment
• Ability to communicate effectively verbally and in writing using the English language
• Ability to handle multiple task simultaneously
• Ability to work flexible schedule, including weekends and holidays.

Shifts Available:

• Full-Time (Days, Evenings)
• Rotating weekends and holidays
• 401(k) with Company Match!
• Paid Time Off and Holidays
• Company-Paid Basic Life Insurance
• Voluntary Short-Term Disability
• Company-Paid Long-Term Disability
• Health Reimbursement Account/Health Savings Account
• Flexible Spending Accounts
• Education assistance - up to $5,000 per calendar year!
• Real-time Access to Earned Wages
• Employee Assistance Program

*Benefits vary by full-time, part-time, or PRN status.

New Perspective is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.