Dining Assistant Manager

utaustin; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Bus rides

Retirement contributions

Paid vacation

Longevity pay

Career development

Job summary

The University of Texas at Austin UHD seeks a Dining Assistant Manager to oversee the daily operations of a large residential dining facility on the main campus, lead a diverse team of full-time, part-time, student, and temporary staff, and ensure a consistently safe, clean, and welcoming dining environment for all guests.

This role reports to the General Manager and collaborates with the culinary, service, and marketing teams to deliver high‑quality meals, manage inventories, monitor food cost

Qualifications

• Bachelor's Degree in business, nutrition, or a related field.
• At least 2 years of management experience in a restaurant, commercial, or institutional facility.
• Experience operating a standard kitchen and following food safety regulations.

Responsibilities

• Oversee daily service operations to ensure food quality, safety, cleanliness, and customer satisfaction; act as manager-on-duty during shifts.
• Lead and develop dining staff, conduct interviews, onboarding, training, and scheduling; monitor performance and provide feedback.
• Support customer-first culture, resolve concerns, and collaborate with UHD Marketing for promotions and events.
• Monitor food cost, labor, inventory, and use FoodPro for forecasting, ordering, and cost evaluation.

Skills

Management experience

Food safety awareness

Customer service

Education

Bachelor's Degree in business, nutrition, or related field

Job description

Dining Assistant Manager

Job Posting Title: Dining Assistant Manager

Hiring Department: University Housing and Dining

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: To Be Determined at Offer

Earliest Start Date: Ongoing

Position Duration: Expected to Continue

Location: UT MAIN CAMPUS

Job Details

General Notes

BENEFITS

• 100% employer-paid basic medical coverage
• Free Capital Metro bus rides
• Retirement contributions
• Paid vacation, sick time, and holidays
• Longevity Pay
• Career growth & professional development

Please visit our Human Resources (HR) website at https://hr.utexas.edu/ to learn more about the total benefits offered when you join our team!

Purpose

The Dining Assistant Manager supports the daily operations of a large residential dining facility or dining retail unit, under the direction of the General Manager. This position plays a critical hands‑on role in executing service, managing staff, maintaining safety and sanitation standards, and ensuring a positive dining experience for guests. The Dining Assistant Manager is responsible for the smooth flow of operations while supporting team development, customer satisfaction, and financial goals in alignment with University Housing and Dining (UHD) 5‑Star standards.

Responsibilities

• Oversee the execution of daily service operations to ensure consistent food quality, safety, cleanliness, and customer satisfaction. Serve as manager‑on‑duty during assigned shifts, directing floor operations, coordinating with kitchen and service staff, resolving real‑time issues, and ensuring timely meal service. Help conduct weekly inventory and monitor supply levels to ensure accuracy and availability of essential items. Collaborate with the culinary team to ensure high quality food and presentation during service. Enforce local, state, and federal food safety regulations and UHD sanitation policies. Maintain an active Food Protection Manager Certification and ensure all team members follow the required safety procedures.
• Lead and support dining team of full‑time, part‑time, student, and temporary employees. Promote team culture focused on respect, accountability, and collaboration. Provide on‑the‑job coaching, daily feedback, and ongoing support to ensure staff performance aligns with UHD expectations. Assist with interviewing, onboarding, training, and scheduling in coordination with the General Manager. Conduct performance reviews, track training progress, and support staff development. Set clear expectations for conduct, service, and safety, and model the standards expected from all team members.
• Support a customer‑first culture by ensuring that all aspects of service meet or exceed student and guest expectations. Be visible and accessible during service to assist customers, resolve concerns, and gather informal feedback. Collaborate with the General Manager and UHD Marketing, as applicable, to implement dining promotions, themed events, and student engagement activities. Uphold UHD's 5 Star standards in every customer interaction and promote a welcoming dining environment for all guests.
• Assist the General Manager in monitoring key financial metrics such as food cost, labor, and inventory management. Support strategies that control waste and optimize staff productivity without compromising service quality. Help maintain accurate records of daily sales, invoices, and inventory. Utilize the departmental food production system (FoodPro) for forecasting, ordering, production planning, inventory management, and food cost evaluation, as directed. Maintain accuracy and accountability in system inputs to support operational efficiency and cost control. Participate in discussions about budget adherence and unit performance goals. Share insights with frontline supervisors to build financial awareness across the team.
• Communicate clearly, respectfully, and professionally with staff, students, campus partners, and leadership. Ensure consistent communication across shifts by documenting key updates, operational notes, and action items. Represent UHD values in all interactions and contribute to a positive work and service environment. Collaborate with campus stakeholders and UHD departments to support the broader mission of the university. Other duties as assigned.

Required Qualifications

• Bachelor's Degree in business, food and nutrition, or a related field.
• At least 2 years of management experience in a restaurant, commercial, or institutional facility.
• Experience with operating a standard kitchen.
• Ability to complete and maintain Food Safety Training required by University Housing and Dining.
• Ability to complete and maintain University Housing and Dining cash handling training.
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Three years or more of supervisory/management experience in food service or a similar capa