Dining & Activities Reservations Specialist

The Broadmoor; Colorado Springs (CO); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Health & Dental benefits

401k options

Career development opportunities

Job summary

A premier hotel and resort in Colorado Springs is seeking a Dining & Activities Reservations Agent. The role involves providing exceptional service to guests and handling reservations for dining and activities. Candidates should have customer service experience, strong communication skills, and be enthusiastic team players. Comprehensive training will be provided. Excellent benefits including health, dental, and career development opportunities are offered as part of the employment package.

Qualifications

• Minimum of three to six months related experience or training.
• Experience with computer and phone reservation systems.
• Ability to lift up to 50 lbs occasionally.

Responsibilities

• Maintain knowledge of dining outlets and reservations.
• Answer telephones and handle guest inquiries.
• Execute service duties meeting Forbes and AAA standards.

Skills

Interpersonal communication skills

Strong team collaboration

Enthusiasm and friendliness

Education

One year certificate from college or technical school

Tools

Reservation systems

Word processing software

Spreadsheet software

Email software

Database software

Job description

A premier hotel and resort in Colorado Springs is seeking a Dining & Activities Reservations Agent. The role involves providing exceptional service to guests and handling reservations for dining and activities. Candidates should have customer service experience, strong communication skills, and be enthusiastic team players. Comprehensive training will be provided. Excellent benefits including health, dental, and career development opportunities are offered as part of the employment package.