Luxury Adventure Reservations & Sales

CoolWorks.com - Jobs in Great Places; Gypsum (CO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Growth opportunities

Discounted activities for family and朋友

Pro deal pricing with outdoor gear

Job summary

Sage Outdoor Adventures is seeking enthusiastic staff to join our guest services team in Colorado. You will handle reservations, check-ins, and guest communication for upscale outdoor experiences near Dotsero and Wolcott, CO.

A friendly attitude and willingness to participate in activities are essential. Training is provided; the role requires reliable shift coverage, use of reservation software, and strong phone skills to guide guests through bookings and waivers.

Qualifications

• Experience taking reservations for activities, lodging or similar.
• Excellent phone communication skills and ability to generate excitement while booking.
• Knowledge of the Vail Valley and surrounding areas is a plus.
• Bi-lingual is desirable and helpful in serving guests.
• Must be trainable, coachable, and able to learn reservation software.
• Must be at least 18 years old and eligible to work in the United States.

Responsibilities

• Answer phones and check guests in for activities and accommodations.
• Describe tours, activities, trip times, and age/ability requirements.
• Input reservations for all activities and transfer calls as needed.
• Assist with gear rentals, waivers, and pairing guests with guides.
• Work with guide staff and communicate via radio to drivers and logistics.
• Support in-office duties and respond to chats, emails, and reviews.
• Stock retail space and help keep facilities clean.

Skills

Customer service

Phone communication

Reservation software

Team player

Bi-lingual

Tools

Reservation software

POS

Radio communications

Job description

Sage Outdoor Adventures is seeking enthusiastic staff to join our guest services team in Colorado. You will handle reservations, check-ins, and guest communication for upscale outdoor experiences near Dotsero and Wolcott, CO.

A friendly attitude and willingness to participate in activities are essential. Training is provided; the role requires reliable shift coverage, use of reservation software, and strong phone skills to guide guests through bookings and waivers.