Diner Operations Leader: Guest Experience & Profit

Lv petroleum; Colorado; On-site; USD 50,000 - 75,000; Full time

Job summary

Black Bear Diner in Pueblo, CO is seeking an experienced Restaurant Manager to oversee staff and daily operations, ensuring top-quality service and brand standards.

You will manage hiring, training, scheduling, and performance, while controlling costs and maximizing profitability. The role involves improving guest satisfaction, coordinating local marketing, and ensuring health and safety compliance in a fast-paced, high-energy setting.

Qualifications

• 3–5 years of restaurant management experience, with at least 2 years in a supervisory role.
• Casual dining/full-service background preferred.
• Strong leadership, communication, and financial acumen required.

Responsibilities

• Lead and develop staff, including hiring, training, and scheduling.
• Ensure exceptional guest service and manage guest feedback.
• Oversee daily operations, food quality, safety, and sanitation in line with brand standards.
• Monitor financials: expenses, revenue, and profitability; implement cost-control measures.
• Drive local marketing and community engagement initiatives.
• Ensure compliance with local, state, and federal regulations and conduct regular audits.

Skills

Leadership

Team building

Communication

Multitasking

Financial management

POS systems

Scheduling software

Microsoft Office

Education

High school diploma

Hospitality or business degree (plus)

Tools

POS systems

Scheduling software

Microsoft Office

Job description

Black Bear Diner in Pueblo, CO is seeking an experienced Restaurant Manager to oversee staff and daily operations, ensuring top-quality service and brand standards.

You will manage hiring, training, scheduling, and performance, while controlling costs and maximizing profitability. The role involves improving guest satisfaction, coordinating local marketing, and ensuring health and safety compliance in a fast-paced, high-energy setting.