Restaurant General Manager - Guest Experience Lead

Lv petroleum; Garden City (KS); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401K

Job summary

LV Petroleum seeks a dedicated General Manager to lead Black Bear Diner, overseeing all restaurant operations, staff performance, and guest satisfaction. You will drive financial performance, ensure top-tier service, and partner with chefs on menu updates, promotions, and local outreach.

The role requires 3–5 years of management experience in a full-service dining setting, with a proven ability to lead teams and maintain quality in a fast-paced environment.

Qualifications

• Minimum of 3-5 years of management experience in a full-service restaurant or diner environment.
• Leadership skills: proven ability to lead and motivate a diverse team and create a culture of excellence.
• Financial management: budgeting, forecasting, and financial analysis.
• Commitment to quality: focus on high-quality dining and customer service.
• Problem-solving: quick, effective handling of daily operational challenges.
• Interpersonal skills: strong verbal and written communication with guests, staff, and vendors.
• Availability: flexible hours, including nights, weekends, and holidays.

Responsibilities

• Oversee daily restaurant operations to maintain high standards of food quality, service, and cleanliness.
• Lead, train, and motivate a team of associates to deliver outstanding dining experiences.
• Monitor budgets and financial performance; implement cost-control measures to improve profitability.
• Engage with guests to ensure a memorable experience and address feedback or issues.
• Collaborate with chefs on menu updates and promotions that resonate with guests.
• Drive marketing and promotions to attract new customers and retain existing ones.
• Ensure compliance with health and safety regulations to provide a safe environment.

Skills

Leadership

Budgeting

Team Leadership

Customer Service

Communication

Problem-Solving

Interpersonal Skills

Availability

Job description

LV Petroleum seeks a dedicated General Manager to lead Black Bear Diner, overseeing all restaurant operations, staff performance, and guest satisfaction. You will drive financial performance, ensure top-tier service, and partner with chefs on menu updates, promotions, and local outreach.

The role requires 3–5 years of management experience in a full-service dining setting, with a proven ability to lead teams and maintain quality in a fast-paced environment.