Digital Workplace Transformation Lead

Fisher Investments; Tampa (FL); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

100% paid medical, dental and vision

401(k) match

20 days of PTO + 10 holidays

Family support programs

Hybrid work option

Job summary

Fisher Investments seeks a Digital Workplace Manager to lead the DWP team, shaping the strategy for end-user tools, devices, and services. You will partner with Technology, Security and business units to translate requirements into scalable technical solutions and drive transformation with a focus on user experience.

You will manage end-user platforms such as SCCM, Intune, Azure, VDI, and Remote Access, while enhancing governance, risk controls, and security posture.

Qualifications

• 8+ years of experience with the technologies listed and in end-user device support within a financial services environment.
• 2+ years of experience in people management within a Digital Workplace context.
• Expert knowledge of SCCM, Intune, Azure, VDI, Remote Access, Mobility, and Office 365.
• Strong governance and security expertise, with risk management for end users.
• Desktop hardware standards, roadmaps, refresh cycles, security and OS standards.
• Experience with Windows 11, macOS and Azure Virtual Desktop.
• Visionary Digital Workplace strategy focused on user experience and external tech trends.
• Bachelor's degree in a technical discipline or equivalent experience.

Responsibilities

• Lead end-user technology services and platforms to deliver seamless workforce experience.
• Staff and manage IT project teams and ensure results meet customer expectations and IT standards.
• Troubleshoot issues and drive performance improvements for the area.
• Desktop virtualization including VDI, Citrix, AVD and related hardware infra.
• Collaborate with Security to support end-point vulnerability processes.
• Partner with Engineering to explore cloud-based solutions for efficiency and cost savings.
• Coordinate with Networking to ensure secure, seamless Wi‑Fi usage.
• Work with FI Security to ensure controls are clear and deviations remediated.
• Create executive reports with issues and mitigation recommendations.
• Maintain vulnerability management SLAs and standards with Cybersecurity.
• Measure performance and meet SLAs and goals.
• Conduct midyear and yearly reviews and mentorship meetings.
• Interview and hire DWP staff as openings arise.
• Lead and mentor direct reports within DWP.

Skills

SCCM

Intune

Azure

VDI

Remote Access

Mobility

Office 365

Security governance

Education

Bachelor's degree in technical discipline

Tools

Citrix

Azure Virtual Desktop (AVD)

Job description

Fisher Investments seeks a Digital Workplace Manager to lead the DWP team, shaping the strategy for end-user tools, devices, and services. You will partner with Technology, Security and business units to translate requirements into scalable technical solutions and drive transformation with a focus on user experience.

You will manage end-user platforms such as SCCM, Intune, Azure, VDI, and Remote Access, while enhancing governance, risk controls, and security posture.