Digital Workplace Engineer—AI Adoption & Training

Ben E. Keith

Fort Worth, Northern (TX, KY)

Hybrid

USD 90,000 - 120,000

Full time

9 days ago

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Benefits offered by this job

Health benefits

401K with matching

Paid vacation and holidays

Educational Assistance Program

Wellness Program

Job summary

Ben E. Keith is seeking a Digital Workplace Engineer II in Fort Worth, TX to drive adoption of Microsoft 365, Copilot, and Power Platform. You will craft engaging trainings, create practical resources, and partner with leaders to improve the employee tech experience.

Strong communication and change leadership are essential. You will design programs for varied tech levels, measure adoption impact, and support governance while collaborating with IT, HR, and corporate teams.

Qualifications

Bachelor’s degree in IT, Business, Communications, Education, or related field, or equivalent experience.
Five or more years of experience supporting enterprise workplace technologies.
Hands-on experience with Microsoft 365 technologies and Copilot.
Experience delivering end-user training and technology enablement programs.
Strong written, verbal, presentation, facilitation, and interpersonal skills.
Ability to explain technical concepts to non-technical audiences.

Responsibilities

Lead adoption initiatives for Microsoft 365, Copilot, Teams, SharePoint Online, OneDrive, Intune, and Power Platform.
Design and deliver instructor-led, virtual, and on-demand training for employees with varying technical skill levels.
Create practical learning resources, including job aids, videos, tutorials, and knowledge articles.
Develop communication and change strategies that support technology launches and enhancements.
Partner with business leaders to identify opportunities, gather feedback, and improve the employee technology experience.
Analyze adoption, engagement, and training metrics to measure impact and recommend improvements.
Support Microsoft 365 administration, implementations, escalated issues, documentation, governance, and operational initiatives.
Collaborate with IT, HR, Corporate Communications, and business teams to advance digital transformation.