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Digital Transformation Change Manager

Waste Harmonics Keter

Stamford (CT)

On-site

USD 140,000 - 160,000

Full time

30+ days ago

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Job summary

A leading company in environmental services is seeking a Digital Transformation Change Manager to lead the people side of change during a transition to a new operating platform. This role focuses on stakeholder engagement, effective communication, and behavior change to ensure successful adoption of new practices. The ideal candidate will have a strong background in change management and be skilled in developing training strategies. Join a dynamic team committed to sustainability and innovation.

Benefits

Competitive Compensation
Annual Bonus Plan
401(k) Retirement Savings with Company Match
Medical & Dental Insurance
Vision Insurance
Life Insurance
Short-term & Long-term Disability
Generous Paid Time Off
Employee Assistance Program

Qualifications

  • Proven experience leading change management efforts for large-scale transformation initiatives.
  • Certifications in recognized change management methodologies preferred.

Responsibilities

  • Develop and deploy scalable training to support adoption.
  • Lead implementation of detailed change plans across business units.
  • Build trust with senior leaders and promote alignment.

Skills

Stakeholder Engagement
Change Management
Communication
Training Strategy
Behavioral Adoption

Education

Bachelor’s degree in Organizational Development
Coursework in Change Management

Tools

PMP Certification
Agile/Scrum Certification

Job description

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Waste Harmonics Keter provided pay range

This range is provided by Waste Harmonics Keter. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$140,000.00/yr - $160,000.00/yr

About Us

https://youtu.be/fAYQwMx9INI

Waste Harmonics Keter is a full-service waste and recycling management company operating on a national platform. As a national environmental services provider, we manage 1400 client programs and work with over 2500+ providers nationally. Our team is made up of real estate, financial, and environmental professionals that understand the complexities of commercial and municipal properties and the unique challenges they present. We specialize in developing value-based solutions to implement and maintain the most efficient, sustainable, and economical solution for each individual property's waste stream.

Visit www.keteres.com for more information.

Exciting News: Keter Environmental Services and Waste Harmonics have united to create a powerful force in environmental solutions. Join our dynamic team to be a part of this new era in sustainability.

Comprehensive Benefits Package

  • Competitive Compensation
  • Annual Bonus Plan at Every Level
  • Continuous Learning and Development Opportunities
  • 401(k) Retirement Savings with Company Match; Immediate Vesting
  • Medical & Dental Insurance
  • Vision Insurance (Company Paid)
  • Life Insurance (Company Paid)
  • Short-term & Long-term Disability (Company paid)
  • Employee Assistance Program
  • Flexible Spending Accounts/Health Savings Accounts
  • Generous Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer
  • 7 Paid Holidays

Job Purpose

The Digital Transformation Change Manager is responsible for leading the people side of change during the company’s transition to its next-generation operating platform. This role plays a critical part in ensuring successful adoption of new ways of working by focusing on stakeholder engagement, clear communication, effective training, and behavior change. By partnering closely with functional leaders and applying a strong understanding of organizational dynamics, the Change Manager develops and executes proactive change plans that minimize resistance and support teams through the transformation. The ultimate goal is to build lasting commitment to the initiative and ensure that the technology-driven transformation delivers sustained business value.

Duties And Responsibilities

People

  • Training Strategy & Delivery - Develop and deploy scalable, role-specific training to support adoption, working closely with functional leads and subject matter experts to ensure relevance and clarity.
  • Capability Building- Equip employees and leaders with the tools, knowledge, and support needed to operate effectively in the future state.
  • Behavioral Adoption & Mindset Shift - Drive behavioral change by supporting teams through the emotional and operational impacts of change, fostering a forward-looking, adaptable culture.

Operations

  • Measurement & Risk Management– Track adoption, identify resistance or gaps, and adjust strategies to ensure successful uptake and minimal disruption.
  • Change Plan Execution- Lead the implementation of detailed change plans, including readiness assessments, training plans, and feedback loops across business units.

Stakeholder Management

  • Communication Planning- Develop and deliver clear, consistent messaging that connects the “why” behind changes to individual and team impact.
  • Engagement & Influence- Build trust with senior leaders, functional teams, and transformation stakeholders to promote alignment, secure buy-in, and address concerns early.

Strategy

  • Alignment to Transformation Roadmap – Integrate change plans with broader digital transformation milestones and timelines to drive cohesive execution.
  • Change Enablement Strategy - Define, evolve, and implement the change management strategy to support enterprise transformation goals, ensuring alignment with overall business objectives.

Qualifications

Education & Experience:

  • Bachelor’s degree in relevant fields such as Organizational Development, Human Resources, Communications, Business Administration, or Psychology
  • Coursework or specialization in Change Management, Learning & Development, or Organizational Behavior is highly beneficial
  • Certifications in recognized change management methodologies (e.g., Prosci, ADKAR, or Change Management Practitioner) are highly preferred
  • Familiarity with project or program management principles (e.g., through a PMP or Agile/Scrum certification) preferred

Knowledge & Skills

  • Proven experience leading change management efforts for large-scale transformation initiatives, including enterprise system rollouts (e.g., ERP, CRM)
  • Skilled in stakeholder engagement, cross-functional alignment, and navigating complex organizational dynamics to drive adoption
  • Demonstrated ability to develop and manage communication and training strategies tailored to diverse audiences and evolving priorities
  • Adept at translating business process changes into practical, user-focused materials, with experience tracking adoption and adjusting strategies based on feedback
  • Develops and delivers targeted communication and role-specific training to support digital transformation and enterprise system adoption
  • Applies change management principles, feedback loops, and metrics to track adoption, adjust strategies, and reinforce key behaviors aligned with transformation goals

Work Conditions/Physical Requirements

  • Office environment. Noise level is moderate.
  • Work is primarily performed at a desk using a computer and other standard office equipment
  • Occasional walking to meetings or shared office equipment may be required.
  • Ability to work after normal business hours as needed.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Business Development and Sales

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