Digital Transformation Analyst

Xcede; Chicago (IL); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Xcede in Chicago, IL is seeking a Transformation Analyst to support business transformation and process improvement across the organization. You will analyze current-state processes, map workflows, and document operating procedures.

This is a full-time, hybrid position based in Chicago, IL, requiring collaboration with stakeholders to identify bottlenecks and design future-state processes that drive efficiency and consistency in business outcomes.

Qualifications

• Experience with business process mapping and process analysis.
• Experience facilitating stakeholder workshops and gathering requirements.

Responsibilities

• Conduct end-to-end process discovery, process mapping and current-state assessments across business functions.
• Analyze complex business processes to identify bottlenecks, inefficiencies, friction points and improvement opportunities.
• Facilitate stakeholder workshops, interviews and process walkthroughs to understand business needs and gather requirements.
• Develop and maintain process maps, SOPs, workflows, business procedures and operating models.
• Partner with business and technical stakeholders to understand existing processes and identify opportunities for process optimization and transformation.
• Document future-state processes and help define recommendations for improving efficiency, consistency and business outcomes.
• Translate stakeholder feedback and business requirements into clear, actionable process documentation.

Skills

Business Process Mapping & Process

Stakeholder Workshop Facilitation &

Job description

US Citizens and Green Card Holders strongly preferred

Transformation Analyst | Full-Time | Hybrid - Chicago, IL

We're seeking an experienced Transformation Analyst to support business transformation and process improvement initiatives across the organization. This role will focus on analyzing current-state processes, identifying opportunities for improvement, facilitating stakeholder discussions, and developing clear process documentation and operating procedures.

This is a full-time, hybrid position based in Chicago, IL.

Must-Have Skills

• Business Process Mapping & Process Analysis
• Stakeholder Workshop Facilitation & Requirements Gathering

Key Responsibilities

• Conduct end-to-end process discovery, process mapping and current-state assessments across business functions.
• Analyze complex business processes to identify bottlenecks, inefficiencies, friction points and improvement opportunities.
• Facilitate stakeholder workshops, interviews and process walkthroughs to understand business needs and gather requirements.
• Develop and maintain process maps, SOPs, workflows, business procedures and operating models.
• Partner with business and technical stakeholders to understand existing processes and identify opportunities for process optimization and transformation.
• Document future-state processes and help define recommendations for improving efficiency, consistency and business outcomes.
• Translate stakeholder feedback and business requirements into clear, actionable process documentation.