Digital & Technology CRM Co-op

Goodwin; Boston (MA); On-site; USD 28,000 - 33,000; Full time

Job summary

Goodwin’s Global Operations Team seeks a Digital & Technology CRM Co-op to support the Client Relationship Management Tool. You’ll contribute to client-facing data initiatives, gain exposure to legal marketing and client development, and help build training materials and dashboards.

As a Co-op, you’ll work with cross-functional teams, learn Power Platform, and support data governance initiatives while developing strong analytical and communication skills in a fast-paced, global setting.

Qualifications

• Experience in data analysis and client-facing data initiatives.
• Strong communication and organization skills.
• Experience in marketing, information technology, or professional services environments preferred.
• Co-op or internship experience preferred.

Responsibilities

• Data analysis.
• Data entry, validation and remediation.
• End‑user functional support.
• Create and update training materials and business process flow documentation.
• Create and update dashboards and reports.
• Exposure to Microsoft Dynamics system administration and the Power Platform.
• Exposure to databases and system integrations.

Skills

Data analysis

End‑user support

Excel

Communication

Organization

Tools

Microsoft Dynamics

Power Platform

Dashboard reporting

Databases

Job description

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.

Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting‑edge solutions in high‑stakes litigation and dispute resolution, world‑class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward‑thinking peers.

As the Digital & Technology CRM Co-op , you will provide support for Goodwin’s Client Relationship Management Tool. The Co‑op plays a key role in a number of client‑facing data initiatives and will gain valuable exposure to legal marketing and client development functions including but not limited to:

What you do

• Data analysis.
• Data entry, validation and remediation.
• End‑user functional support.
• Create and update training materials and business process flow documentation.
• Create and update dashboards and reports.
• Exposure to Microsoft Dynamics system administration and the Power Platform.
• Exposure to databases and system integrations.

Who you are

• Effective and professional communicator.
• Ability to manage multiple projects while prioritizing assignments.
• Strong organizational skills with particular attention to detail.
• Strong computer skills, including web‑based research and Excel.
• A willingness to learn new software and processes.
• Prior experience (co‑op or internship) in a marketing, information technology, or in a professional services environment strongly preferred.