Digital Solutions Engineer

Mondo; Boston (MA); Hybrid; USD 76,000 - 81,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Job summary

Mondo is seeking a Digital Solutions Engineer for a hybrid role in Boston to design, build, and deploy productivity and automation solutions across the Microsoft 365 ecosystem for faculty, staff, and students.

You will build Power Automate workflows, Power Apps, and Power BI dashboards, integrate AI tools like Copilot and LLMs, and connect systems via APIs to create seamless workflows.

Qualifications

• 2–5 years in a technical solutions or digital engineering role.
• Hands-on experience with Microsoft Power Platform (Power Automate/Power Apps/Power BI).
• Proficiency with Microsoft 365 tools (Teams, SharePoint, OneDrive, Forms, Outlook).
• Experience implementing AI-powered tools/workflows (Copilot, LLMs, generative AI).
• Experience with API integrations connecting multiple enterprise systems.

Responsibilities

• Build and maintain Power Automate workflows, Power Apps, and Power BI dashboards to automate and modernize internal processes.
• Implement AI-powered tools and integrations to improve operational efficiency.
• Connect systems via API integrations to create end-to-end workflows.
• Configure and support Microsoft 365 tools based on consultant requirements.
• Translate business requirements into functional, tested solutions and document them.

Skills

Communication

Requirements gathering

Cross-functional collaboration

Translate technical concepts

Tools

Power Automate

Power Apps

Power BI

Microsoft 365

APIs

PowerShell scripting

ServiceNow

Job description

Job Title: Digital Solutions Engineer
Location-Type: Hybrid, 3 days onsite, Boston, MA
Start Date: ASAP
Duration: Contract, 6 months
Compensation Range: $55-59/hr W2
Benefits: Eligible for Health, Dental, Vision, and 401K
Visa Sponsorship: Not eligible for visa sponsorship

Job Description

The Digital Solutions Engineer serves as the technical implementation specialist on the organization's digital solutions team, partnering closely with business consultants to design, build, and deploy productivity and automation solutions across the Microsoft 365 ecosystem.

Job Summary

• Build and maintain Power Automate workflows, Power Apps, and Power BI dashboards to automate and modernize internal business processes.
• Implement AI-powered tools and integrations, including Microsoft Copilot, LLMs, and generative AI solutions, to improve operational efficiency.
• Connect systems and platforms through API integrations to create seamless, end-to-end workflows.
• Configure and support Microsoft 365 collaboration tools including Teams, SharePoint, OneDrive, and Forms based on requirements from internal consultants.
• Translate business requirements gathered by consultants into fully functional, tested technical solutions.
• Document built solutions thoroughly to support knowledge transfer and ongoing maintenance.
• Train and support end users including faculty, staff, and students, and provide occasional support outside standard business hours for urgent issues.

Minimum Requirements

• 2-5 years of relevant experience in a technical solutions or digital engineering role.
• Hands-on experience building custom solutions with Microsoft Power Platform, including Power Automate, Power Apps, and Power BI.
• Proficiency with Microsoft 365 tools, including Teams, SharePoint, OneDrive, Forms, and Outlook.
• Experience implementing AI-powered tools or workflows, such as Microsoft Copilot, LLMs, or generative AI integrations.
• Experience with API integrations connecting multiple enterprise systems or platforms.
• Strong communication skills with a proven ability to translate technical concepts for non-technical users and gather requirements from cross-functional stakeholders.

Preferred Qualifications

• Experience with PowerShell scripting for automation and system administration.
• Familiarity with the ServiceNow platform configuration.
• Experience in a higher education or similarly complex organizational environment.
• Familiarity with Microsoft Teams Rooms or AV technology solutions.
• Knowledge of Agile or Scrum project methodologies.
• ITIL v4 or higher certification.
• Experience working alongside Business Analysts or Digital Solutions Consultants.