Enterprise AI and Automation Solutions Architect

Pinnacle Group, Inc.; Boston (MA); On-site; USD 150,000 - 210,000; Full time

Job summary

Pinnacle Group, Inc. is seeking an Enterprise AI and Automation Solutions Architect to design and deliver enterprise applications, integrations, automation, and AI-enabled workflows in a Microsoft-centric environment.

Responsibilities span API development, ServiceNow integration, and Power Platform-based tooling. The ideal candidate will combine software engineering with automation delivery, experience in Python, PowerShell, Azure, Copilot Studio, and enterprise integration architectures, and

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5+ years of experience in software engineering, automation, integration, or enterprise platform development.
• Strong hands-on experience with API development and enterprise integration architecture.
• Experience across both code-first and low-code development environments.
• Working knowledge of cloud platforms, identity services, and enterprise SaaS technologies.

Responsibilities

• Design, develop, test, and maintain enterprise applications, APIs, and integration services.
• Develop and consume REST APIs, web services, and event-driven integrations.
• Build secure solutions leveraging enterprise authentication and authorization standards.
• Design integration patterns connecting cloud, SaaS, and on-premises platforms.
• Develop scalable and reusable application and integration components.
• Develop automation solutions using Python, PowerShell, APIs, and workflow technologies.
• Automate operational, administrative, and business processes across enterprise platforms.
• Implement monitoring, logging, alerting, error handling, and resiliency for automation solutions.
• Support deployment automation, CI/CD pipelines, and platform lifecycle management.
• Identify opportunities to eliminate manual processes through automation.
• Administer and engineer Microsoft Power Platform, Copilot Studio, and supporting AI environments.
• Build AI-powered workflows, agents, integrations, and operational tooling.
• Develop governance, monitoring, reporting, security, and usage-management capabilities for AI and automation platforms.
• Integrate AI solutions with Microsoft Graph, Entra ID, ServiceNow, Azure, Microsoft Fabric, and enterprise APIs.
• Support secure and scalable adoption of AI capabilities across the enterprise.
• Develop and maintain ServiceNow integrations, Scripted REST APIs, and workflow automation.
• Implement provisioning, request fulfillment, orchestration, and approval workflows.
• Integrate ServiceNow with other enterprise platforms and applications.
• Support enterprise platform modernization through automation and integration initiatives.
• Define enterprise standards and best practices for automation, integration, APIs, and application development.
• Evaluate emerging technologies and identify opportunities for AI and business-process automation.
• Provide technical consultation, architectural guidance, and solution documentation.
• Collaborate with business and technology stakeholders to translate requirements into scalable technical solutions.
• Mentor engineers and provide technical leadership across cross-functional delivery teams.

Skills

Python

PowerShell

REST APIs

JSON

XML

YAML

Git / Source Control

Microsoft 365

Microsoft Graph

ServiceNow

Microsoft Power Platform

Power Apps

Power Automate

Education

Bachelor's degree in Computer Science, IT, Engineering, or related field

Tools

GitHub

Copilot Studio

Azure

Job description

Enterprise AI and Automation Solutions Architect

Location: Boston, MA — Onsite 5 days per week

Rate: Open to market — W2 only

Position Overview

We are seeking an experienced Enterprise AI and Automation Solutions Architect to design and deliver enterprise applications, integrations, automation solutions, and AI-enabled workflows. This role will work across Microsoft, Azure, ServiceNow, Power Platform, and enterprise API ecosystems to modernize business processes and develop scalable, secure automation solutions.

The ideal candidate will combine strong software engineering and API development skills with hands‑on experience in Python, PowerShell, Microsoft Power Platform, Copilot Studio, Azure, ServiceNow, Microsoft Graph, and enterprise integration architecture.

Key Responsibilities

Application Development & Integration

• Design, develop, test, and maintain enterprise applications, APIs, and integration services.
• Develop and consume REST APIs, web services, and event-driven integrations.
• Build secure solutions leveraging enterprise authentication and authorization standards.
• Design integration patterns connecting cloud, SaaS, and on-premises platforms.
• Develop scalable and reusable application and integration components.

Automation & Workflow Engineering

• Develop automation solutions using Python, PowerShell, APIs, and workflow technologies.
• Automate operational, administrative, and business processes across enterprise platforms.
• Implement monitoring, logging, alerting, error handling, and resiliency for automation solutions.
• Support deployment automation, CI/CD pipelines, and platform lifecycle management.
• Identify opportunities to eliminate manual processes through automation.

AI, Copilot & Platform Engineering

• Administer and engineer Microsoft Power Platform, Copilot Studio, and supporting AI environments.
• Build AI-powered workflows, agents, integrations, and operational tooling.
• Develop governance, monitoring, reporting, security, and usage-management capabilities for AI and automation platforms.
• Integrate AI solutions with Microsoft Graph, Entra ID, ServiceNow, Azure, Microsoft Fabric, and enterprise APIs.
• Support secure and scalable adoption of AI capabilities across the enterprise.

ServiceNow & Enterprise Platforms

• Develop and maintain ServiceNow integrations, Scripted REST APIs, and workflow automation.
• Implement provisioning, request fulfillment, orchestration, and approval workflows.
• Integrate ServiceNow with other enterprise platforms and applications.
• Support enterprise platform modernization through automation and integration initiatives.

Architecture & Technical Leadership

• Define enterprise standards and best practices for automation, integration, APIs, and application development.
• Evaluate emerging technologies and identify opportunities for AI and business-process automation.
• Provide technical consultation, architectural guidance, and solution documentation.
• Collaborate with business and technology stakeholders to translate requirements into scalable technical solutions.
• Mentor engineers and provide technical leadership across cross-functional delivery teams.

Required Technical Skills

Development

• Python
• PowerShell
• REST APIs
• JSON, XML, YAML
• Git / Source Control
• Microsoft 365
• Microsoft Graph
• ServiceNow
• Microsoft Power Platform
• Power Apps
• Power Automate

Integration & Automation

• REST APIs and web services
• Webhooks
• OAuth 2.0 / OpenID Connect
• API Management
• Workflow automation
• Event-driven architecture

DevOps & Data

• SQL and relational databases
• GitHub
• Application monitoring, logging, and alerting

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent professional experience.
• 5+ years of experience in software engineering, automation, integration, or enterprise platform development.
• Strong hands‑on experience with API development and enterprise integration architecture.
• Experience working across both code-first and low-code development environments.
• Working knowledge of cloud platforms, identity services, and enterprise SaaS technologies.
• Ability to design secure, scalable, maintainable enterprise solutions.
• Strong analytical, problem-solving, communication, and stakeholder-management skills.

Ideal Candidate

The strongest candidate will be a hands‑on architect/engineer rather than a purely conceptual architect. They should be comfortable writing Python or PowerShell, building APIs and integrations, developing Power Platform/Copilot solutions, integrating ServiceNow and Microsoft technologies, and establishing the architecture, governance, security, and automation standards required to operate these solutions at enterprise scale.