Digital Skills Instructor: Computer Training (In-Person/Virtual)

Goodwill Industries of Northwest Texas; Amarillo (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Goodwill Industries of Northwest Texas is seeking a Computer Instructor in Amarillo, TX. The role focuses on delivering computer skills training, including Microsoft Office and computer applications, in classroom settings and through curriculum development.

The instructor will work with the Career Resources Manager to address participant needs, develop classes, and maintain records while delivering engaging instruction to learners at various levels of experience.

Qualifications

• Two years of college with demonstrated technical expertise with PCs and software.
• Experience in classroom instruction or training groups preferred.
• Must have experience with Windows operating system.
• Must be highly proficient in Microsoft Office and able to pass NorthStar Assessments.
• Must keep up with current computer advancements, uses and changes with the intent of training others.

Responsibilities

• Facilitate Microsoft Office applications in a structured group setting.
• Works with the Career Resources Manager to develop classes in response to demonstrated needs.
• Conduct research to determine appropriate and affordable instructional materials for various student populations.
• Display confidence and tact and maintain optimal learning environment for individuals with differing personalities, learning styles, modalities, and levels of expertise.
• Initiate array of tasks associated with the operation of the computer skills training program.
• Manage and prioritize multiple projects.
• Conduct classes by prioritizing participants’ needs and tailor instruction to the student level.
• Maintain records and prepare reports as directed by supervisor including attendance, student progress, case notes, customer satisfaction, and software applications.
• Provide excellent customer service to both external and internal customers.
• Must have patience and work with enthusiasm.
• Effectively market Computer Skills training services.
• Teach individuals at all levels of experience from beginning to advanced computer skills.
• Design and implement performance-based handouts/materials.

Skills

Exemplary personal communication

Time management

Prioritize and stay on task

Formal class instruction

Guidance and feedback to participants

Interpersonal skills

Organizational & detail-oriented

Teamwork and independence

Travel within Goodwill territory

Education

Two years of college with demonstrated technical expertise with PCs and software

Tools

Microsoft Office

NorthStar Assessments

Windows operating system

Job description

Goodwill Industries of Northwest Texas is seeking a Computer Instructor in Amarillo, TX. The role focuses on delivering computer skills training, including Microsoft Office and computer applications, in classroom settings and through curriculum development.

The instructor will work with the Career Resources Manager to address participant needs, develop classes, and maintain records while delivering engaging instruction to learners at various levels of experience.