Digital Skills Coach & Mobile Tech Lab Lead (Travel)

Goodwill Industries Of Gr. Cleveland & East Central Ohio; Canton (OH); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Bonus incentive plan

Daily Pay

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio is seeking a Digital Skills Instructor to lead engaging digital literacy workshops for employees and community members. This full-time, hourly position requires travel within the ten-county service area, with home locations in Canton, OH or Middleburg Heights, OH at one of our offices.

You will develop curricula, run workshops, and tailor instruction for diverse learners while tracking progress and outcomes.

Qualifications

• Experience teaching, coaching, or training in digital skills.
• Skilled in Microsoft 365 (Word, Excel, Outlook, PowerPoint, SharePoint, OneDrive) and smartphones.
• Able to learn Goodwill's retail technologies, learning management platform, and client case management system.
• Experience working with people from diverse backgrounds, people with disabilities, or people with barriers preferred.
• Clear communication with participants, colleagues, and community partners, and the ability to earn people's trust.
• Able to document program activities in written reports and other media.
• Organized, detail-oriented, and able to work both independently and on a team.
• First Aid and CPR certification required.

Responsibilities

• Create curriculums and learning objectives on a wide range of digital skills
• Run workshops and trainings across Goodwill's ten-county territory
• Write clear, user-friendly instructional materials
• Adapt teaching to learners of different skill levels and needs, and help participants one-on-one
• Complete skill assessments
• Collect, analyze, and track participant data
• Do outreach to explain available services
• Operate and oversee the Mobile Tech Learning Lab (MTLL)
• Attend required meetings and trainings
• Follow all safety and confidentiality policies

Skills

Teaching digital skills

Microsoft 365 proficiency

Smartphone proficiency

Diverse learners

Communication

Documentation

First Aid & CPR

Driver's license

Education

Bachelor's degree preferred

3 years teaching digital skills

Tools

Learning management platform

Retail technologies

Job description

Goodwill Industries of Greater Cleveland & East Central Ohio is seeking a Digital Skills Instructor to lead engaging digital literacy workshops for employees and community members. This full-time, hourly position requires travel within the ten-county service area, with home locations in Canton, OH or Middleburg Heights, OH at one of our offices.

You will develop curricula, run workshops, and tailor instruction for diverse learners while tracking progress and outcomes.