Digital Shelf Operations Lead

VML; Rogers (AR); Híbrido; USD 60.000 - 140.000; Jornada completa

Descripción de la vacante

VML is a global creative company delivering brand experience, customer experience, and commerce solutions with a Human First philosophy. This role, Supervisor, Commerce Operations - Multi Retailer, focuses on digital shelf stewardship and commercial performance across major retailers for a portfolio of CPG clients.

The supervisor serves as the operational backbone, delivering monthly reporting, proactive optimization, and actionable recommendations.

Formación

• 3-5 years in eCommerce operations or digital shelf management.
• Experience with Target and Kroger retailer portals and content requirements.
• Proficiency with digital shelf intelligence platforms (Profitero, Stackline or equivalent).
• Experience with PIM/syndication platforms (Salsify, Syndigo or equivalent).
• Strong data fluency; able to read dashboards and write actionable "so whats"
• Excellent client-facing communication and collaboration skills.

Responsabilidades

• Own operational health of the digital shelf across Target, Kroger, Sam’s Club, and assigned mid-tail retailers.
• Execute product content updates and verify publication status.
• Submit and maintain content through retailer portals, PIM systems and syndication platforms.
• Prepare monthly competitive pricing snapshots and track category share.
• Deliver monthly client reporting and insights with actionable recommendations.
• Coordinate across Brand, Omni-marketing and Sales teams.

Conocimientos

eCommerce operations

Digital shelf management

Data fluency

Client-facing communication

Cross-functional collaboration

Herramientas

Profitero

Stackline

Salsify

Syndigo

Excel

Nielsen

Circana

Descripción del empleo

VML is a global creative company delivering brand experience, customer experience, and commerce solutions with a Human First philosophy. This role, Supervisor, Commerce Operations - Multi Retailer, focuses on digital shelf stewardship and commercial performance across major retailers for a portfolio of CPG clients.

The supervisor serves as the operational backbone, delivering monthly reporting, proactive optimization, and actionable recommendations.