Digital Shelf & Conversion Lead (E‑Commerce CX)

Loreal; New York (NY); On-site; USD 98,000 - 140,000; Full time

Job summary

L’Oréal Dermatological Beauty (LDB) is seeking a Manager of E‑Commerce Conversion & Shelf Strategy to translate shopper insights into PDP and journey improvements across retailer sites. The role emphasizes coordinating content with BAMs, monitoring performance, and addressing availability issues to uphold LDB priorities.

The ideal candidate has 4–7+ years in digital shelf optimization, strong analytics, and collaboration skills to work with brand teams, sales, and channel development.

Qualifications

• Bachelor’s degree in E‑Commerce, Digital Marketing, Analytics or related field.
• 4–7+ years of experience in digital shelf optimization or e‑commerce analytics.
• Experience analyzing retailer e‑commerce performance and coordinating content or site improvements preferred.

Responsibilities

• Identify conversion drivers and barriers; prioritize CX actions and execute digital shelf improvements.
• Monitor digital shelf performance and align benchmarks with brand priorities across retailers.
• Map and optimize the online shopper journey; coordinate improvements with channel and retailer partners.

Skills

Digital shelf optimization

E-commerce merchandising

Digital analytics

Cross-functional collaboration

Education

Bachelor’s degree in E‑Commerce, Digital Marketing, Analytics, or Business

Tools

NIQ

Stackline

Vizit

Consumer Loop

Revuze

WalmartTech

AMZTech

CreAIte

Job description

L’Oréal Dermatological Beauty (LDB) is seeking a Manager of E‑Commerce Conversion & Shelf Strategy to translate shopper insights into PDP and journey improvements across retailer sites. The role emphasizes coordinating content with BAMs, monitoring performance, and addressing availability issues to uphold LDB priorities.

The ideal candidate has 4–7+ years in digital shelf optimization, strong analytics, and collaboration skills to work with brand teams, sales, and channel development.