Digital Services Supplier Lead: Strategy & Performance

Driver and Vehicle Licensing Agency (DVLA); United States; Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

On-site gym

On-site nursery

Restaurant and coffee bar

25 days holiday

Bank holidays

Privilege Day

Employee Assistance Programme

Flexible working

Work-life balance

Pension contributions 28.9%

Job summary

DVLA is seeking a Digital Services Supplier Manager to lead a small team and oversee governance of suppliers and partner organisations underpinning DVLA's digital services. You will ensure supplier-delivered services meet business and customer needs through service management, performance monitoring and continual improvement, while collaborating across DVLA to align with priorities.

You will influence strategic supplier relationships, support major change and transformation activity, and promote

Job description

DVLA is seeking a Digital Services Supplier Manager to lead a small team and oversee governance of suppliers and partner organisations underpinning DVLA's digital services. You will ensure supplier-delivered services meet business and customer needs through service management, performance monitoring and continual improvement, while collaborating across DVLA to align with priorities.

You will influence strategic supplier relationships, support major change and transformation activity, and promote