Digital Records Scanning Operator & Office Support

SPS North America Inc.; New York, Northern (NY, KY); Hybrid; USD 63,259,000 - 65,904,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

We Recognize Talent

Paid Time Off

Bonuses

Benefit Offerings

Job summary

SPS North America Inc. is hiring a Document Scanning Operator to support document preparation, scanning, indexing and records management, ensuring physical records are converted into organized digital files. This role also covers reception/concierge coverage and light facilities support as needed.

The position emphasizes attention to detail, ability to perform repetitive tasks, and strong organizational skills, with a typical M-F schedule and pay range of $22–$23 per hour.

Qualifications

• HS diploma or equivalent required.
• 1+ years of related experience preferred.
• Ability to learn document management systems and site procedures.
• Must follow onsite security policies, including restrictions on phones and imaging devices on active work floors.

Responsibilities

• Receive, sort, and track incoming mail and packages using chain-of-custody systems.
• Process outgoing mail and shipments.
• Notify employees of deliveries and respond to mail and package inquiries.
• Distribute mail, packages, and office materials to company personnel.
• Operate and maintain multifunction devices (MFDs), including replenishing toner and paper.
• Support copy/print requests and submit service tickets when needed.
• Maintain an organized and professional Business Service Center.
• Monitor, replenish, and order office supplies.
• Restock pantry, kitchen, conference, and meeting areas.
• Assist with meeting room setups and office moves.
• Perform light maintenance and cleaning duties as needed.
• Deliver exceptional customer service and build positive relationships with employees and internal teams.
• Handle sensitive matters with professionalism and discretion.
• Provide reception or concierge coverage as needed.
• Cross train backup personnel on procedures and support additional operational needs during downtime.

Skills

Attention to detail

Repetitive tasks

Organizational skills

Time management

Basic computer skills

Independent worker

Document imaging

Shipping/receiving

MS Office

Education

High School Diploma

Tools

Microsoft Office

Job description

SPS North America Inc. is hiring a Document Scanning Operator to support document preparation, scanning, indexing and records management, ensuring physical records are converted into organized digital files. This role also covers reception/concierge coverage and light facilities support as needed.

The position emphasizes attention to detail, ability to perform repetitive tasks, and strong organizational skills, with a typical M-F schedule and pay range of $22–$23 per hour.