Digital Records & Review Assistant (Temporary, 18 Months)

DEPT OF HEALTH/MENTAL HYGIENE; New York (NY); On-site; USD 42,000 - 55,000; Full time

Job summary

DEPT OF HEALTH/MENTAL HYGIENE invites a Community Assistant to support digitalization and records review. You will scan, organize, label, and securely store documents while ensuring accuracy and confidentiality within a collaborative team, contribute to efficient filing and data quality.

This 18-month temporary role requires English proficiency, discretion with sensitive information, and the ability to support HR transactions.

Qualifications

• Discretion when handling confidential and sensitive information.
• Ability to work collaboratively with staff at all levels.
• Excellent problem-solving skills and sound independent judgment.

Responsibilities

• Assist with the digitalization of physical files, including scanning, organizing, and saving documents in the appropriate digital formats.
• Ensure accuracy and completeness of digital records by cross-referencing with physical files.
• Review digital and physical records to confirm proper filing, classification, and organization.
• Maintain confidentiality and security of sensitive documents during handling and digitization.
• Track and provide metrics on a systematic basis.
• Identify and report any discrepancies, missing information, or errors in filing systems.
• Collaborate with team members to streamline the digitalization and review process.
• Provide administrative support as needed, such as labeling, indexing, or preparing documents for digital storage.
• Process NYCAPS transactions accurately and in compliance with agency and HR policies.
• Handle employee verification requests, ensuring timely responses and proper confidentiality.
• Collaborate with HR staff to resolve data issues and ensure smooth personnel processing.
• Process transactions and assist with projects as assigned.
• May assist in other areas as needed.

Skills

Discretion

Teamwork

Problem solving

Driver's license

Lifting 20 lbs

Job description

DEPT OF HEALTH/MENTAL HYGIENE invites a Community Assistant to support digitalization and records review. You will scan, organize, label, and securely store documents while ensuring accuracy and confidentiality within a collaborative team, contribute to efficient filing and data quality.

This 18-month temporary role requires English proficiency, discretion with sensitive information, and the ability to support HR transactions.