Digital Publishing QA/QC Lead

Spectraforce Technologies; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Spectraforce Technologies in NYC is seeking a Digital Publishing QA/QC Lead to oversee quality control for digital assets across web pages, forms, social posts, emails, and marketing content. Hybrid/Remote in NYC.

You will ensure ADA compliance, accessibility testing, and platform consistency, while mentoring the QA/QC team and maintaining up-to-date standards. The role collaborates with authors, developers, and marketers to drive improvements and brand integrity.

Qualifications

• Experience QA/QC in digital publishing and ADA compliance.
• Expertise in Adobe Experience Manager (AEM).
• Strong attention to detail and copywriting.
• Ability to coordinate with marketing and design teams.

Responsibilities

• Lead QA/QC for Digital Publishing team and set quality standards.
• Perform hands-on QA/QC for AEM content, forms, emails, landing pages, and microsites.
• Conduct ADA and cross-browser/device accessibility testing.
• Create QA documentation, checklists, and testing protocols.
• Provide feedback and training to team members to improve quality.
• Collaborate with authors, developers, and project managers to resolve issues.
• Stay current with ADA updates and train the team.
• Own and manage quality assurance.
• Participate in process improvements to enhance workflows.
• May assist with authoring tasks as needed.

Skills

AEM expertise

Attention to detail

QA/QC in digital publishing

ADA compliance

Coordination across teams

Communication skills

Tools

Hearsay

Adobe Target

OneTrust

DAM platforms

Workfront

Stensul

Job description

Job Title: Digital Publishing QA/QC Lead

Location: NYC, NY (Hybrid/ Remote)

Duration: 06 Months

Seeking a detail-oriented Digital Publishing QA/QC Lead to oversee and execute quality control and assurance for our digital publishing operations.

This role ensures that all digital assets—including web pages, forms, social posts, emails, and marketing content—are error-free, compliant with brand and accessibility standards (ADA), and function flawlessly across platforms. This individual will also support the QA/QC team, provide training, and maintain up-to-date ADA compliance standards while owning quality assurance.

Responsibilities

• Serve as the lead QA/QC resource for the Digital Publishing team, establishing and maintaining quality standards and best practices.
• Perform hands‑on QA/QC for digital deliverables, including AEM content, Hearsay content, Adobe Target, forms, social posts, emails, landing pages, and microsites, leveraging the tools and 3rd party AI tools.
• Conduct accessibility (ADA) and browser/device testing to ensure compliance and consistency.
• Create and manage QA documentation, checklists, and testing protocols.
• Provide feedback and training to team members to improve quality and efficiency.
• Collaborate closely with authors, developers, and project managers to resolve issues quickly.
• Keep current with ADA standards, changes/updates, and provide materials and training for the team.
• Own and manage quality assurance.
• Participate in ongoing process improvement to enhance digital publishing workflows and testing efficiency.
• May be asked to perform authoring tasks as needed.

Must-Have Skills / Experience

• Adobe Experience Manager (AEM) expertise
• Attention to detail and strong copywriting skills
• QA/QC experience in digital publishing
• Strong understanding of ADA compliance and policy
• Ability to coordinate with marketing leads, web/design teams
• Strong communication skills; prior management or coaching experience preferred

Preferred Qualifications

• Familiarity with Hearsay, Adobe Target, OneTrust, DAM platforms, Workfront, and Stensul
• Strong understanding of WCAG, usability, and responsive design best practices
• Ability to manage multiple concurrent reviews and deadlines in a fast‑paced environment