Digital QA and Testing Analyst - AmeriHealth Caritas

OpenTalent; Newtown Square (Delaware County); Hybrid; USD 70,000 - 100,000; Full time

Job summary

OpenTalent is seeking a Digital QA/Accessibility Testing Analyst to perform manual QA and accessibility testing for websites, portals, and digital experiences, ensuring WCAG 2.2 AA conformance and Section 504/508 compliance. You will collaborate with content, design, development, compliance, and business stakeholders to support release quality and accessible user experiences.

The role is hybrid, requiring in-office presence at least three days per week with core days on Tuesdays and Wednesdays,

Qualifications

• Experience executing manual QA testing on websites and digital portals.
• Experience testing for WCAG 2.2 AA and Section 504/508 compliance.
• Ability to create and manage defects with clear steps and evidence.
• Strong collaboration with content, design, development, and compliance teams.

Responsibilities

• Execute manual QA testing across websites, portals, and releases.
• Test accessibility to verify conformance with WCAG 2.2 AA and applicable standards; identify issues and recommend remediation.
• Create, log, and manage defects with reproduction steps, expected vs actual results, and environment details; collaborate through triage and retest.
• Conduct cross-browser, cross-device, mobile, and assistive technology testing to ensure accessible experiences.
• Partner with content teams, compliance partners, and business stakeholders to identify outdated pages and non-compliant PDFs.

Skills

Manual QA testing

Accessibility testing

WCAG 2.2 AA knowledge

Cross-browser testing

Collaboration

Job description

Role Overview:

The Digital QA/Accessibility Testing Analyst performs manual quality assurance and accessibility testing for assigned websites, portals, and digital experiences to help ensure releases meet functional requirements and conform to WCAG 2.2 Level AA standards, including requirements governed by Sections 504 and 508 of the Rehabilitation Act. This professional-level role applies working knowledge of digital accessibility guidelines, assistive technologies, and testing tools to identify defects, document findings, support remediation, and validate fixes across digital platforms. The role partners with content, design, development, compliance, and business stakeholders to support consistent release quality, accessible user experiences, and timely remediation or removal of outdated web content and PDF documents that conflict with accessibility standards, user needs, or contractual requirements.

Work Arrangement:

• Hybrid- Associate must be in the office at least three (3) days per week, including core days of Tuesdays and Wednesdays.
• For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.

Responsibilities:

• Execute manual QA testing across assigned websites, portals, and digital releases; validate requirements, user flows, forms, links, navigation, and functional performance; document test results and elevate release-blocking defects or quality risks as needed.
• Perform accessibility testing to verify conformance with WCAG 2.2 AA and applicable Section 504/508 standards; identify accessibility issues, recommend remediation approaches, validate fixes, and support accessibility best practices throughout the development lifecycle.
• Create, log, and manage defects using clear reproduction steps, expected versus actual results, environment details, severity, and supporting evidence; partner with developers and stakeholders through triage, retest, and closure.
• Conduct cross-browser, cross-device, mobile, and assistive technology testing to help ensure consistent, accessible digital experiences; support use of repeatable testing practices as a standard release-readiness step.
• Partner with content teams, compliance partners, and business stakeholders to identify outdated web pages and non-compliant PDFs; support remediation or removal recommendations when content conflicts with accessibility standards, user needs, or contractual requirements.