Digital Product Manager

Charles Schwab Corporation; Austin (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Charles Schwab Corporation is seeking a Product Manager (individual contributor) for the Digital Envelope product team. You will own the front-end product direction and serve as Product Owner for a dedicated frontend scrum team, collaborating with design, engineering, and business stakeholders to deliver high-impact features.

You will focus on intuitive, compliant, and scalable experiences for reps and clients, ensuring speed, accuracy, and ease-of-use across digital and advisor touchpoints.

Qualifications

• Bachelor's degree or higher in business, engineering, CS, or related field.
• 3+ years in digital product management or product ownership.
• Experience as Product Owner in an Agile Scrum environment with front-end teams.
• Strong ability to translate business needs into product requirements and user stories.
• Proven backlog management and prioritization skills.
• Excellent communication and stakeholder management.

Responsibilities

• Owns and delivers product strategy and roadmap for assigned digital capabilities.
• Acts as Product Owner for a front-end scrum team; leads sprint planning and backlog grooming.
• Translates business requirements into clear user stories and acceptance criteria.
• Partners with engineering and design to deliver scalable front-end solutions.
• Designs rep-assisted workflows across digital and advisor/rep touchpoints.
• Collaborates with service, operations, and compliance to meet regulatory needs.
• Engages with UX research and analytics to understand user pain points and behaviors.
• Communicates priorities, progress, and outcomes to stakeholders.
• Tracks performance with metrics and user feedback to drive continuous improvement.
• Supports release planning, testing, and go-to-market readiness.

Skills

Product ownership

Agile Scrum

Front-end collaboration

Stakeholder management

Communication

Education

Bachelor's degree in business, engineering, computer science, or related field

Tools

JIRA

Job description

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

Charles Schwab Digital Retail is responsible for delivering innovative, best-in-class solutions that simplify and enhance the client experience. We are deeply focused on solving customer needs and enabling seamless interactions across digital and rep-assisted channels.

We are seeking a Product Manager (individual contributor) for the Digital Envelope product team, supporting the broader Rep-Assisted Relationships space. This role is responsible for delivering intuitive, compliant, and scalable front-end experiences that enable representatives and clients to efficiently complete document and workflow-driven processes.

You will serve as the product owner for a front-end scrum team, partnering closely with design, engineering, and business stakeholders to define, prioritize, and deliver high-impact features. This role is highly execution-focused, requiring strong collaboration, clear decision-making, and a relentless focus on user experience and business outcomes.

What You’ll Do

Product Ownership & Delivery

• Support the development and execution of product strategy and roadmap for assigned digital capabilities.
• Act as Product Owner for a dedicated front-end scrum team, driving sprint planning, backlog grooming, and execution
• Translate business requirements into clear user stories, acceptance criteria, and prioritized work
• Partner with engineering and design to deliver high-quality, scalable front-end solutions

Rep-Assisted Experience Focus

• Design and optimize rep-assisted workflows, ensuring a seamless experience across digital and advisor/rep touchpoints
• Partner with stakeholders across service, operations, and compliance to ensure solutions meet business and regulatory needs
• Focus on improving speed, accuracy, and ease-of-use for both internal users and clients

Customer & Stakeholder Engagement

• Collaborate with UX research and analytics to understand user pain points and behavior
• Engage directly with internal users (reps, service teams) to validate solutions and gather feedback
• Communicate product priorities, progress, and outcomes clearly to stakeholders

Execution & Continuous Improvement

• Track performance using metrics and user feedback to continuously improve the product
• Identify and remove blockers to keep the scrum team moving efficiently
• Support release planning, testing, and go-to-market readiness

What you have

Required Qualifications

• Bachelor's degree in business, engineering, computer science, or related field
• 3+ years of experience in digital product management or product ownership
• Experience working as a Product Owner in an Agile scrum environment, particularly with front-end teams
• Strong ability to translate business needs into product requirements and user stories
• Proven experience managing product backlogs and prioritization
• Excellent communication and stakeholder management skills
• Ability to work effectively in a cross-functional team (product, design, engineering, operations)
• Strong organizational skills and ability to manage multiple priorities

Preferred Qualifications

• Experience supporting rep-assisted or service-driven experiences
• Familiarity with financial services and regulatory environments

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.