Digital Product Manager

The Charles Schwab Corporation; Chicago (IL); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

401(k) with company match

Employee stock purchase plan

Paid vacation and sabbatical after 5+ 

Parental leave and family benefits

Tuition reimbursement

Health, dental, and vision insurance

Job summary

The Charles Schwab Corporation in Chicago seeks a Digital Product Manager (individual contributor) to support core trading path experiences on retail web and mobile apps. You will manage backlog, define requirements, and partner with web and mobile scrum teams to deliver features such as the trade ticket, order status, and options chains.

This role requires strong financial services knowledge, Agile discipline, and the ability to navigate ambiguity in a fast-paced environment, reporting to the

Qualifications

• Bachelor's degree in a relevant field
• 3+ years within a brokerage/financial services firm as a product owner for digital trading
• 3+ years leading a scrum team
• Strong problem solving and analytical capabilities
• Experience with client journeys and writing epics/stories
• Ability to synthesize data and collaborate with UX/UI professionals
• Comfort operating in a fast-changing, ambiguous environment
• Excellent cross-functional relationship building and communication
• Knowledge of financial markets and retail trading needs

Responsibilities

• Analyze, elicit, and document requirements/stories for new digital trading features
• Manage and maintain a robust backlog across multiple teams
• Work with web and mobile scrum teams on core trading experiences (trade ticket, order status, options chains, positions)
• Champion Agile practices and participate in stand-ups, planning, backlog prioritization, demos
• Conduct usability testing and competitive analysis to inform enhancements

Skills

Digital product management

Agile methodologies

Backlog management

Stakeholder communication

Scrum leadership

Data-driven decision making

UX collaboration

Education

Bachelor's degree

Job description

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

Charles Schwab's Digital Investing & Trading team is responsible for defining, delivering, and managing retail client-facing trading platforms. We work, think and approach problems differently than your traditional financial services firm, and we drive to change both how Schwab and industry operate to serve investors.

We are looking for a Digital Product Manager (individual contributor) to support our existing core trading path experiences on retail web and mobile applications. This role will manage backlog executing on work that may touch key experiences like the trade ticket, order status, options chains and positions. Responsibilities include analysis, elicitation, and documentation of requirements / stories associated with new digital trading features and managing and maintaining a robust backlog augmenting existing POs on potentially multiple teams.

This individual contributor will work closely with web and mobile application scrum teams. The role involves hands on full product lifecycle experience to build and grow product management skills and requires financial services knowledge and experience. This role will report to the Director, Digital Trading within the Digital Retail organization.

What you are good at:

• Youwill drive modern digital product management principles and serve as acore team member and leader across technology, design and product teams
• You are enthusiastic and will motivate the team to leverage individual strengths to move past difficult situations
• You will help foster an environment of trust, effectively communicating within the team and with an ecosystem of stakeholders
• You are comfortable working in a volatile, uncertain, and changing environment where priorities can be fluid
• You will work directly with a hardworking team of digital product and technology professionals
• You will think “horizontally” to deliver an outstanding experience for our clients across points of interaction / channels
• You will champion Agile methodologies, participating where required in the product roles in daily stand-up meetings, sprint planning sessions, backlog prioritization, user story preparation and demos
• You will execute in a deadline-driven environment
• You will at times, when necessary, conduct usability testing and competitive analysis to bring future enhancements to the experience

What you have

Required Qualifications:

• Bachelor'sdegree
• 3+ years within a brokerage/financial services firm as a product owner responsible for digital trading experiences on web and mobile
• 3+ years experience as a PO leading a scrum team
• Strong problem solving and analytical capabilities including leveraging data and insights
• Experience working in a collaborative multi-disciplinaryteam within an interactive process and an Agile development methodology
• 3+ years of developing strong digital product management skills, experience with client journeys, demonstrated ability to synthesize process data, writing epics and stories, and experience working closely with UX/UI professionals to design the client experience
• Curiosity to continually reevaluate existing designs and processes by leveraging stronganalytical and creative problem-solving skills
• Abilityto make decisions and progress in the face ofambiguous and at times overlapping priorities, i.e. managing to fixedscope and date scenarios
• Effective in managing business risk through assessing risk probability and impact,developing processes for risk mitigation and detection in rollout and test plans, and scenario planning
• Skilled relationship builder – ability to partner cross-functionally,cross-enterprise and work effectively with various levels of the organization as well as various personality types
• Strong communication skills with the ability to communicate complex messages and trade-offs and tell a compelling story
• Knowledge of financial markets and trading and the needs of the retail client

Preferred Qualifications:

• Series 7 and 63
• A self-starter and learner, interested in delivering the best digital trading experiences
• A passion for digital innovation and commitment to superb client experience

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance