Digital Product Analyst — Salesforce & SAFe

Regions Bank; Birmingham (AL); On-site; USD 101,000 - 150,000; Full time

Job summary

Regions invites a Digital Product Analyst to join our product management team in Birmingham, AL. This role will support SAFe-aligned product streams, work with product owners, technology partners, and business partners to fill gaps, and drive data-informed decisions for product performance.

We value the ability to map requirements to features, support UAT, and coordinate documentation and stakeholder communications.

Qualifications

• Bachelor’s degree and six (6) years in application support, business analysis or other related experience
• OR High School Diploma/GED and ten (10) years in application support, business analysis or other related experience
• Banking or financial services industry experience
• Experience with Agile, Scrum and/or Kanban
• May require on call support rotation after hours and/or weekends

Responsibilities

• Validates documented functionality against system performance to identify and categorize bug-remediation and enhancement work for Agile teams
• Performs complex analysis and works closely with the team to identify core product, application or system issues to map out possible solutions
• Creates and updates system documentation (including process flows, product feature details and user guides) and monitors and updates workflows as required
• Gathers, organizes, and interprets data to help optimize product performance, drive user satisfaction, and ensure alignment with business goals
• Collects and documents detailed business requirements and translates them into features or user stories necessary to meet the expected business needs
• Prepares functional, system and program requirements for Digital value streams for ongoing projects and releases
• Performs User Acceptance Testing (UAT) for scheduled initiatives, bug remediation, enhancements and releases
• Evaluates reported system defects and manages the flow and prioritization of related work based on impact, customer need and Product Management prioritization
• Performs analysis as needed for Objectives and Key Results (OKR)/goal measurement
• Plays a key role within product teams in all phases of the development lifecycle, including initiation, analysis, development, testing, implementation, and post implementation follow-up
• Supports product owner in day-to-day tasks, particularly around sprint management
• Provides with material collation and analysis in preparation for product demos, quarterly business reviews, and other report-outsfor the value stream
• Identifies, takes ownership, and volunteers for tasks that will enable the team’s success
• Acts as coach and mentor to associates with less experience

Job description

Regions invites a Digital Product Analyst to join our product management team in Birmingham, AL. This role will support SAFe-aligned product streams, work with product owners, technology partners, and business partners to fill gaps, and drive data-informed decisions for product performance.

We value the ability to map requirements to features, support UAT, and coordinate documentation and stakeholder communications.