Digital Personalization & Testing Operations Specialist

CHANEL; New York (NY); On-site; USD 58,200 - 100,000; Full time

Benefits offered by this job

Wellbeing resources

Generous paid time off

401K and other incentives

Robust healthcare offerings

Job summary

CHANEL is seeking a Specialist, Digital Personalization & Testing Operations to join their Digital & Client Experience team in New York. The role requires at least 3 years of digital personalization experience and involves executing programs that enhance client connections on Chanel.com. Responsibilities include managing A/B testing, collaborating across teams, and ensuring high-quality personalized experiences. The position offers a base salary range of $58,200-$100,000, along with various benefits and perks.

Qualifications

• Minimum of 3 years relevant experience working in a digital personalization and/or A/B testing role.
• Strong organizational skills to manage multiple projects with exceptional attention to detail.
• Proficiency in Microsoft Office Suite; experience managing trackers and documentation.

Responsibilities

• Execute personalization & testing experiences by implementing initiatives directly in the experience management tool.
• Ensure experiences are delivered on time and aligned to business objectives.
• Monitor live experiences through ongoing QA and performance checks to ensure program health.

Skills

Digital personalization experience

Technical aptitude

Collaboration skills

Attention to detail

Analytical mindset

Education

Bachelor’s degree or equivalent experience

Tools

Monetate

Google Analytics

HTML

Job description

CHANEL is seeking a Specialist, Digital Personalization & Testing Operations to join their Digital & Client Experience team in New York. The role requires at least 3 years of digital personalization experience and involves executing programs that enhance client connections on Chanel.com. Responsibilities include managing A/B testing, collaborating across teams, and ensuring high-quality personalized experiences. The position offers a base salary range of $58,200-$100,000, along with various benefits and perks.