Digital Patient Experience Lead

Bryan College Of Health Sciences; Lincoln (NE); On-site; USD 65,000 - 95,000; Full time

Job summary

Bryan College Of Health Sciences seeks a digitally focused professional to enhance patient and consumer experiences across digital touchpoints. The role blends IT and marketing to shape the digital front door, patient communications, and service line experiences.

You will research workflows, partner with operations, and translate user needs into actionable technical specs while guiding adoption of best practices and a strategic digital roadmap.

Qualifications

• Associates degree required; Bachelor's preferred in IT, business, or health field.
• Experience: at least 2 years in implementing or supporting vendor software or tech programs.

Responsibilities

• Contributes to digital experiences through planning, app functionality, communications and emerging trends.
• Partners with stakeholders to align expectations and project rollout across service lines.
• Translates user needs into functional/technical specs and coordinates implementation timelines with IT leaders.
• Focuses on improving digital patient experiences, safety, and service quality.
• Builds professional relationships with internal/external customers to optimize technology use.
• Uses data and analytics to measure and improve initiatives and outcomes.
• Supports branding through proper graphic and style guide usage.
• Monitors external market to optimize digital patient experiences.
• Keeps updated on trends through seminars and professional affiliations.

Skills

UX design

Data analysis

Digital strategy

Healthcare IT

Education

Associates degree in related field

Bachelor’s degree in IT/marketing/health fields

Tools

Vendor software configuration

Job description

Bryan College Of Health Sciences seeks a digitally focused professional to enhance patient and consumer experiences across digital touchpoints. The role blends IT and marketing to shape the digital front door, patient communications, and service line experiences.

You will research workflows, partner with operations, and translate user needs into actionable technical specs while guiding adoption of best practices and a strategic digital roadmap.