Digital Marketing Ops Associate

Regional Client; Orlando (FL); On-site; USD 50,000 - 75,000; Full time

Job summary

Everforth Apex is seeking a detail-oriented Digital Marketing Operations Associate to support rental e-commerce and digital marketing across a resort portfolio in Orlando. You will handle website content, QA and testing, listings, and performance reporting.

Collaborate with internal teams and vendors to ensure accurate content and effective campaigns. The role involves managing email marketing campaigns, paid search optimization, CMS content, and onboarding training for property personnel on

Qualifications

• Experience in digital marketing within hospitality industry.
• Experience with email campaigns that drive traffic and sales.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficient in structured testing, documenting issues, and validating corrections.
• Excellent written and verbal communication with a service-oriented approach.

Responsibilities

• Manage and update business listings across platforms.
• Support paid search campaign execution, monitoring, and optimization.
• Assist with email marketing campaigns to increase traffic and sales.
• Coordinate with internal clients and database teams to meet campaign needs.
• Generate and distribute recurring performance reports.
• Assist onboarding and training of property personnel on review/reputation platforms.
• Coordinate multiple digital marketing workstreams while meeting deadlines.

Skills

Attention to detail

Organizational skills

Multitasking

Communication skills

Independent work

Tools

Google Ads

Google Analytics

Workfront

CMS platforms

Yext

CRS

Job description

Digital Marketing Ops AssociateLocation: Orlando, Florida (Onsite) Role OverviewWe are seeking a detail-oriented Digital Marketing Operations Associate to support rental e-commerce and digital marketing operations across a resort portfolio. This role supports website content, quality assurance and user acceptance testing, business listings, online reputation management, search marketing, email marketing, property onboarding, and performance reporting. The position involves collaboration with various internal teams and external vendors to maintain accurate and effective digital content.

Key Responsibilities

• Manage and update business listings across platforms like Google Business Profiles, TripAdvisor, and Yext.
• Support the execution, monitoring, and optimization of paid search campaigns with partners like Google.
• Assist with the execution of email marketing campaigns designed to increase traffic and sales, including managing requests and coordinating deliverables.
• Work with internal clients to understand requirements, coordinate details, and collaborate with database management to ensure campaign needs are met.
• Generate and distribute recurring performance reports using analytics and reservation technology platforms.
• Support onboarding and training of property personnel on review response and reputation management platforms.
• Coordinate multiple digital marketing workstreams and property-level requests while maintaining accuracy and meeting deadlines.

Required Qualifications

• Experience: One to two years of relevant experience digital marketing, specifically within the hotel, timeshare or hospitality industry.
• Experience with email campaigns that drive traffic and sales is required.
• Skills:Strong attention to detail, organizational skills, and commitment to accuracy.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficiency in conducting structured testing, documenting issues, and validating corrections.
• Strong written and verbal communication skills with a professional, service-oriented approach.
• Ability to work independently and collaborate effectively across departments.

Preferred Qualifications

• Hands-on experience with Google Ads, Google Analytics, and paid search campaign management.
• Experience with Workfront or a similar project management platform.
• Familiarity with Yext, TripAdvisor, or other Online Travel Agencies (OTAs).
• Experience with CMS platforms, online reputation management tools, and central reservation systems (CRS).

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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