Product Manager - Tech

Apex Systems; Phoenix (AZ); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

ESPP

401(k) program

Health Savings Account (HSA)

Employee Assistance Program (EAP)

Corporate discount program

On-demand training and certification

Job summary

Everforth Apex is seeking a Product Manager - Tech in Phoenix, AZ with hybrid responsibilities. You will serve as the primary liaison for product and IT partners, document resource demand, and manage roadmaps and dependencies to sustain cadence.

The role emphasizes backlog management, release boards, and intake processes aligned with workforce planning. The ideal candidate will have 5–10 years of experience in large, cross-functional projects and 7–10 years in software development methodologies,

Qualifications

• Proven ability to write business requirements, including user stories, use case development, and workflow documentation.
• Strong critical thinking, analytical, and problem-solving skills.
• Ability to build strong partnerships and trust with stakeholders.
• Strategic mindset to help drive product management decisions, governance, and long-term vision.
• Excellent communication, interpersonal, organizational, and negotiation skills.
• Product and project management skills, including the ability to balance resource needs and evaluate risks.

Responsibilities

• Serve as the primary contact for product and IT partners to document resource demand and dependencies.
• Manage the PI readiness backlog, bridging intake and triage with time commitments.
• Manage the logistics of the internal release board, focusing on outstanding deliverables and communication needs.
• Manage the intake backlog, ensuring timely assignment and understanding of time commitments.
• Coordinate follow-up on cross-team, large program time-sensitive defects and warranty issues.
• Provide department-focused reporting and communication on key metrics.
• Track the production release of all committed work across PIs.
• Maintain Product Catalog documentation and assist in PDLC domain rollout.
• Facilitate and drive issue resolution and retrospectives between stakeholders.
• Develop knowledge of 'As Is' platform systems and 'To Be' system solutions.
• Adapt to changing priorities and manage multiple tasks.

Skills

Business requirements

Critical thinking

Stakeholder partnerships

Strategic mindset

Communication

Product and project management

Microsoft Office tools

Education

Bachelor’s degree or equivalent business experience

Tools

JIRA

Job description

Job#: 3051452

Product Manager - Tech

Location: Phoenix, Arizona (Partial Remote - need to be able to occassionaly come onsite to the Phoenix, AZ office)

Role Overview

This role serves as the primary contact for product and IT partners. The objective is to ensure that resource demand is well-documented, understand program roadmaps, and manage dependencies. The position involves actively managing backlogs, release boards, and intake processes to maintain cadence and focus in alignment with workforce planning.

Key Responsibilities

• Serve as the primary contact for product and IT partners to document resource demand and dependencies.
• Manage the PI readiness backlog, bridging intake and triage with time commitments.
• Manage the logistics of the internal release board, focusing on outstanding deliverables and communication needs.
• Manage the intake backlog, ensuring timely assignment and understanding of time commitments.
• Coordinate follow-up on cross-team, large program time-sensitive defects and warranty issues.
• Provide department-focused reporting and communication on key metrics.
• Track the production release of all committed work across PIs.
• Maintain Product Catalog documentation and assist in PDLC domain rollout.
• Facilitate and drive issue resolution and retrospectives between stakeholders.
• Develop knowledge of 'As Is' platform systems and 'To Be' system solutions.
• Adapt to changing priorities and manage multiple tasks.

Required Qualifications

Experience

• 5 to 10 years of experience managing requirements for multiple large, complex, and cross-functional projects, with an emphasis on systems, technologies, and business process redesign.
• 7 to 10 years of experience in a software development methodology, preferably the Agile Framework.

Skills

• Proven ability to write business requirements, including user stories, use case development, and workflow documentation.
• Strong critical thinking, analytical, and problem-solving skills.
• Ability to build strong partnerships and trust with stakeholders.
• Strategic mindset to help drive product management decisions, governance, and long-term vision.
• Excellent communication, interpersonal, organizational, and negotiation skills.
• Product and project management skills, including the ability to balance resource needs and evaluate risks.
• Competence in Microsoft Office tools including Outlook, Word, Excel, PowerPoint, and Visio.

Education

• Bachelor’s degree or equivalent business experience.

Preferred Qualifications

• A background in the Securities Industry or Operations, with a focus on account open solutions.
• Prior working knowledge of JIRA or any related Scrum tools.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.