Digital Marketing Account Manager — Client Relations Lead

ActOne Group; Pennsauken Township (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

ActOne Group seeks a Digital Marketing Account Manager with 3+ years in client relationship management to oversee a portfolio of law firm clients. You will coordinate with SEO, content, web development, social media, and paid media teams to ensure campaigns are executed effectively while maintaining trusted client relationships.

This client-facing role combines relationship management, strategic thinking, and campaign oversight, requiring strong organization and communication as you support

Qualifications

• 3+ years of experience in digital marketing account management or client success
• Strong written and verbal communication skills
• Ability to analyze campaign performance and communicate insights clearly to clients
• Excellent organizational and time-management skills with the ability to manage multiple accounts

Responsibilities

• Serve as the main point of contact for assigned clients
• Build and maintain strong, long-term client relationships through consistent communication
• Lead regular client calls, including monthly reporting and strategy discussions
• Collaborate with internal teams to develop and implement customized digital marketing strategies
• Review client websites and marketing campaigns to ensure quality, accuracy, and alignment with SEO best practices
• Analyze performance reports, rankings, and campaign data to identify trends, opportunities, and areas for improvement
• Proactively recommend strategy adjustments, additional services, or campaign enhancements when appropriate
• Coordinate website updates and marketing requests on behalf of clients
• Proofread content and website updates for accuracy, clarity, and brand consistency
• Support onboarding of new clients and ensure a smooth transition from sales to account management
• As needed, participate in sales calls or client meetings to support relationship building and growth

Skills

Client relationship management

Written communication

Organizational skills

Campaign analysis

Tools

Google Analytics

Search Console

Job description

ActOne Group seeks a Digital Marketing Account Manager with 3+ years in client relationship management to oversee a portfolio of law firm clients. You will coordinate with SEO, content, web development, social media, and paid media teams to ensure campaigns are executed effectively while maintaining trusted client relationships.

This client-facing role combines relationship management, strategic thinking, and campaign oversight, requiring strong organization and communication as you support