Digital Marketing Account Manager | Base + Commission

Internet Brands; Seattle (WA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

3 weeks vacation, sick time & holidays

Medical, dental & vision insurance

401(k) with company match

Seattle ORCA commuter card

Pet, home & auto insurance options

Casual dress code

Dog-friendly Seattle office

Job summary

Internet Brands, Martindale-Avvo division, seeks an Account Manager to manage a large client book, drive upsell and renewals, and deliver exceptional client service. You’ll act as a trusted advisor to law firms, boosting their digital marketing results while controlling churn, with a base salary plus commission potential.

The role emphasizes consultative selling, strategic guidance, and data-driven recommendations to optimize client profiles and advertising.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 2+ years of successful B2B sales experience in a solutions-oriented environment; digital marketing experience is a plus.
• Strong consultative selling, negotiation, and closing skills (phone sales experience preferred).
• Excellent written and verbal communication and presentation skills.
• Tech-savvy with experience using Salesforce, Google Workspace, and other business tools.
• Proven ability to build customer loyalty and long-term relationships.
• Exceptional organizational, time-management, and attention-to-detail skills.
• A positive, competitive mindset with a strong work ethic and desire to succeed.

Responsibilities

• Manage an assigned book of business (approximately 300–400 accounts).
• Serve as the primary point of contact for clients.
• Identify, pitch, negotiate, and close upsell and renewal opportunities.
• Meet or exceed monthly revenue, upsell, and churn-reduction targets.
• Proactively handle and save customer cancellation inquiries through consultative problem-solving.
• Onboard and manage new customer accounts as assigned.
• Provide strategic, data-driven marketing recommendations to optimize client profiles and presence.
• Analyze performance metrics and trends to identify growth opportunities.
• Build and maintain long-term client relationships rooted in trust and value.
• Maintain high activity levels and accurate sales forecasts using Salesforce.
• Develop deep product knowledge and stay current on market trends.
• Deliver professional conduct and adhere to company policies and ethics.

Skills

B2B sales

Consultative selling

Negotiation

Communication

Salesforce

Google Workspace

Relationship building

Time management

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Google Workspace

Job description

Internet Brands, Martindale-Avvo division, seeks an Account Manager to manage a large client book, drive upsell and renewals, and deliver exceptional client service. You’ll act as a trusted advisor to law firms, boosting their digital marketing results while controlling churn, with a base salary plus commission potential.

The role emphasizes consultative selling, strategic guidance, and data-driven recommendations to optimize client profiles and advertising.