Digital Learning QA & Content Quality Analyst

QA Ltd; Kansas; Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

27 days Annual Leave

Holiday Buying scheme

Private Medical Insurance

Pension Scheme

Early Friday Finish

Job summary

QA Ltd is seeking a Publishing Quality Analyst for a home-based role. The role focuses on defining quality standards for digital learning content, ensuring accessibility, alignment with learning design principles, and an excellent learner experience.

You will review assets before platform builds and perform end-to-end quality checks across platforms to maintain high standards. You will collaborate with content, learning design, and technology teams to resolve issues, analyze quality data for

Qualifications

• Experience in reviewing, quality assurance, or UX testing.
• Strong grammar and plain English understanding.
• Detail-oriented with high attention to accuracy.
• Proficient with digital platforms to review/test content.
• Excellent analytical, organizational, interpersonal, and communication skills.

Responsibilities

• Define, apply, and champion quality standards for digital learning content, including accessibility and learner experience.
• Review assets prior to platform build to ensure content is ready to be built.
• Carry out quality control reviews on platform usability, functionality, accuracy, and end-to-end learner experience.
• Review written content for quality, readability, and alignment with QA style and tone.
• Ensure consistency across the learner journey across design and communications.
• Check content for proper branding, layout, and formatting across journeys.
• Test videos, links, navigation, page layouts, and visual assets for accuracy and usability.
• Validate quizzes, assessments, labs, and activities for correct function and learner needs.
• Assess AI-assisted outputs for suitability and alignment with quality standards.
• Log and escalate quality issues via Change Log with actionable feedback.
• Collaborate across QA Platform, Canvas, and Miro to edit and maintain content.
• Analyse quality data to identify trends and inform instructional approaches.
• Ensure accessibility and inclusivity are upheld as standards; address gaps.
• Liaise with Production to meet publication deadlines.
• Support Learning Technologists in maintaining high-quality content and platforms.
• Develop and issue Credly badges.

Skills

Quality assurance

UX testing

Attention to detail

Analytical thinking

Communication skills

Education

Formal qualifications in a relevant field

Tools

QA Platform

Canvas

Miro

Job description

QA Ltd is seeking a Publishing Quality Analyst for a home-based role. The role focuses on defining quality standards for digital learning content, ensuring accessibility, alignment with learning design principles, and an excellent learner experience.

You will review assets before platform builds and perform end-to-end quality checks across platforms to maintain high standards. You will collaborate with content, learning design, and technology teams to resolve issues, analyze quality data for