Digital Learning Designer for SaaS & Software

OpenKrill; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

IRIS Software Group is seeking a Content Designer / Digital Learning Designer to craft clear, practical digital learning for customers. You’ll work with Product Owners, SMEs and customer-facing teams to understand products, decide what learning is needed and produce courses, guides and videos.

The role values curiosity, clear writing, and the ability to turn complex software into simple steps. This is a growing team within IRIS Academy, offering opportunities to shape customer education across

Qualifications

• Experience creating digital learning, customer education, or software training.
• Explain software or technical processes simply and usefully.
• Collaborate with Product Owners, SMEs and customers to understand topics.
• Ask probing questions and follow up to refine content.
• Proactive, curious approach to learning unfamiliar products.

Responsibilities

• Lead discovery with stakeholders to understand product scope.
• Turn information into clear, practical digital learning.
• Create online courses, scripts, guides, and quizzes.
• Maintain accuracy as products change and share standards across learning materials.

Skills

Digital learning

Customer education

Software training

Instructional design

Clear communication

Stakeholder collaboration

Tools

Articulate Rise

Storyline

Camtasia

LMS

AI content creation

Job description

IRIS Software Group is seeking a Content Designer / Digital Learning Designer to craft clear, practical digital learning for customers. You’ll work with Product Owners, SMEs and customer-facing teams to understand products, decide what learning is needed and produce courses, guides and videos.

The role values curiosity, clear writing, and the ability to turn complex software into simple steps. This is a growing team within IRIS Academy, offering opportunities to shape customer education across