Digital Learning Designer for Frontline Care Excellence

LifeMatters; California (MO); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

TouchCare VirtualCare Life Insurance

Health Savings Account

Flexible Spending Account

401(k) Matching

Employee Assistance Program

PTO Plan for Non-Exempt Employees

Flexible PTO Plan for Exempt Employees

Holidays and Floating Holidays

Pet Insurance

Job summary

TheKey is seeking a Learning Content & Digital Training Specialist to design, develop, and maintain high-quality digital learning content that supports TheKey’s national training programs.

You will translate clinical and operational standards into engaging learning experiences for caregivers, care managers, and leaders, working with the Director of Training and Learning Operations to scale learning with modern digital tools.

Qualifications

• Associate’s degree in Instructional Design, Learning Technology, Education, Communications, or a related field.
• 3–6 years of experience in instructional design or digital content creation.
• Experience using Articulate Rise and Synthesia.
• Strong written and visual communication skills; ability to translate clinical standards into learner-friendly content.

Responsibilities

• Design and develop digital learning content using tools such as Synthesia, Articulate Rise 360, and other e-learning platforms; create onboarding modules, role-based curricula, microlearning assets, and refresher training.
• Translate clinical, quality, and operational standards into learner-friendly content; partner with SMEs to ensure accuracy and relevance; maintain consistent structure and tone across materials.
• Update and maintain learning content to reflect changes in policies, workflows, and regulatory requirements; support version control and organization within learning systems; incorporate learner feedback and performance data.
• Produce video-based learning assets using Synthesia and similar tools; incorporate visuals and scenarios to enhance engagement and retention; support basic graphic design.
• Collaborate with Quality, Operations, Sales, People and other corporate teams to support training initiatives and new program launches; assist pilots and rollouts; contribute to evolving TheKey’s learning standards.
• Manage Learning Management Platforms assignments to ensure compliance with state training requirements, systems administration and training support.
• Demonstrate adaptability and analytical thinking; communicate with empathy; take ownership and deliver high-quality content on time.

Skills

Instructional design

Learning technology

Content creation

Healthcare knowledge

Education

Associate’s degree or related field

Tools

Articulate Rise

Synthesia

Job description

TheKey is seeking a Learning Content & Digital Training Specialist to design, develop, and maintain high-quality digital learning content that supports TheKey’s national training programs.

You will translate clinical and operational standards into engaging learning experiences for caregivers, care managers, and leaders, working with the Director of Training and Learning Operations to scale learning with modern digital tools.